الاستنزاف العاطفي
والإرهاق النفسي
وتقمص الدور العاطفي
ونظرية حماية المصادر
والتهكم الشخصي
والعدوى العاطفية.
Emotional exhaustion
burnout
empathy
conservation of resources theory(COR)
depersonalization
emotional contagion.
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Emotional exhaustion considered one of the critical factors in the formation and composition of organizational behavior of individuals within organizations, as well as social behavior and psychological, and emotional exhaustion is one of the three components of burnout, as well as depersonalization (cynicism) and low achievement, the emergence of research relevant to this concept began at the beginning of the seventies of the twentieth century, then started to become clear features in the eighties it. This research aims to build intellectual framework for draining emotional exhaustion through highlight on most important philosophical contents, as well as review and analysis of some models associated with this concept, and then a
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