انصبت هذه الدراسة على قياس جودة الخدمة، وبوجه خاص ماهية أبعاد جودة الخدمة التي يجري قياسها للوصول إلى مستوى جودة الخدمة. وتم التطبيق على خدمة التعليم العالي الخاص، حيث جرى اختيار عينة من طلبة جامعة خاصة لتعبئة الاستبانة الخاصة بالدراسة. وكان هناك 360استبانة تم تحليل البيانات فيها من خلال مؤشرات الإحصاء الوصفي، وتحليل الارتباط، وتحليل الانحدار المتعدد. وقد توصلت الدراسة إلى وجود علاقة ارتباط بين مستويات

Human beings have an innate and natural aim to achieve their self-interests and to show their ability to overcome challenges in a better way, therefore the move towards self determination is expressed by intrinsic motivation. The desire of absorbing in this task is to enjoy the task in it self and benefitting from it such a motivation is the desire rooted in human nature to judge and choose in which individual is conscious in his self, abilities and adequacy that help him in control the different  situations of life passed by him. His choices and actions are voluntary  and non-restricted to intervention or external control because control is inner and subjective, while his behavior is self-regulated with the feeling of

It is known that life is as series of variety of difficult problems that individual looks
forward to overcome so as to achieve adaptation and to reach the desired aims .The transition
of the students from the school stage to the stage of the university is actually regarded a
dramatic change where students face when they enter university life that differs from what
they lived in secondary school.
The executive functions are considered the main element that participate in solving the
problems of high orders , because it involves the mental abilities that assist individual to
think and initiative as well as solving problems .
These functions include operational planning and the activated memory and inhibition of
q

ان للبشر هدف طبيعيا لتحقيق مصالحهم الذاتية الشخصي لذا فانة واظهار قتراتهم فيمواجهة التحديات بصاعدهورة افضل , لذا فان افضل الحركة اتجاه تقرير المصير يعبر عنها بالدافعية الداخلية وان الرغبة في الانهماك بهذه المهمة هي من اجل المتعة بالمهمة ذاتها والاستفادة منها , وتللك الداغعية هي الرغبة المتاصلة بالفطرة للحكم على الاختيار ويكون الفرد على وعي بذاته وقدراته التي تساعده في ابالتحكم بمواقف الحياة ودافعية تق

أستأثر الاتجاه نحو مفهوم العولمة اهتمام العديد من الباحثين والدارسين رغم حداثته نسبياً ، فهي كظاهرة ما زالت في طور التكوين ، الا انها غزت كل المجالات وتناولها الجميع بمختلف اهتماماتهم فتصدى للحديث عنها المثقفون والسياسيون والاجتماعيون والاقتصاديون الا انه في الوقت نفسه الكتابات والبحوث المعمقة في هذا الجانب ما زالت قليلة ويظل بذلك هذا المفهوم من اكثر المفاهيم المتداولة جاذبية واثارة للجدل عند العام

           English has for long been one of the most widely used media of communication globally, especially in the Malaysian universities. It has been termed as a Lingua Franca because it is shared with other languages which are considered first languages by different speakers. For this reason, English as a Lingua Franca (ELF) has attracted a number of researchers to investigate its variety via other languages in various communities. The objective of this paper is therefore to establish the strategies which are employing by the international students at the National University of Malaysia/ UniversitiKebangsaan Malaysia (UKM) as an example of one of the Malaysian universities; when they e

The formation of the identity of the ego associates with adolescence and the beginnings of youth, where represents the basic requirement for growth. This stage reflects a turning point towards the necessary autonomy for the growth of normal in adulthood that needs the ego growth from his point of view to pass eight consecutive stages of the individual faces in each particular crisis. It is determined by its growth path depending on the nature of solved positively or negatively, influenced by several factors: biological, social, cultural, personal, and a dogmatic obstacle to personal thinking which refers to the kind of sclerotic thought a bigot to the inside of obsolete beliefs refuse to discuss and consider. The final idea is debatable

The present study aimed to identify the exact location and its relation to cognitive
method (risk_caution) to university students. The sample consisted of (300) students who
were chosen randomly and equally. The study results indicated that students possess an
internal exact location and they also use risk cognitive method. The study also indicated that
there is a prophesies which is an exact location for others to reach to caution cognitive
method. Depending on these results, the study recommended to benefit from the results of the
study variables and from the measurement of the exact location and method of cognitive
(risk_caution) to identify male and female students and especially by consulting units at
college

The current research aimed to identify:

1. Social perception among university students.
2. Differences in social Perception according to the variables:

Gander` (male, female) b- theme (scientific, humanitarian(

3. Moral judgments among university students.
4. Differences in moral judgments according to two variables:

A-type (male, female) b- theme (scientific, humanitarian)

5. Emotional tranquility among university students.
6. Differences in emotional tranquility according to two variables:

      A-type (male, female) b- theme (scientific, humanitarian)

7. Contributio

The current research aimed to identify psychological stability and its relationship to university integration and spiritual intelligence among university students. The research sample consisted of (158) students from the College of Education - Al-Mustansiriya University.

A scale was applied: psychological stability, university integration, and spiritual intelligence,   and by using the (Pearson) correlation coefficient, and the t-test, the results showed: the sample members enjoy psychological stability, university integration, and spiritual intelligence, and there is a positive, statistically significant correlation between the research variables, and the results resulted in some recommendations and proposals.