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THE IMPACT OF LISTEN TO THE VOICE OF THE CUSTOMER IN ACHIEVING COMPETITIVE SUPERIORITY
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The subject of the listen to the voice of the customer of topics relatively new in management thought, as it won the attention of many organizations of different types, because it is important to achieve success and to continue and superiority to them, so there is a need to study this term in the Iraqi organizations and try to diagnose the implementation of the study sample to listen voice of the Customer and its impact in achieving the competitive superiority.

The study sample consisted of a group of workers in the company Zain and Asia Cell Telecommunications have been using the questionnaire as a tool for data collection, as numbered (109) by (49) of Zain Telecom and (60) for the Asia-Cell Telecom. The study found the existence of significant differences in listen to the voice of the customer between the two companies examined, and there for provided a set of recommendations.

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Publication Date
Tue Jun 01 2010
Journal Name
Al-khwarizmi Engineering Journal
Kinetic Study of Esterification Reaction
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The Esterification kinetics of acetic acid with ethanol in the presence of sulfuric acid as a homogenous catalyst was studied with isothermal batch experiments at 50-60°C and at a different molar ratio of ethanol to acetic acid [EtOH/Ac]. Investigation of kinetics of the reaction indicated that the low of [EtOH/Ac] molar ratio is favored for esterification reaction, this is due to the reaction is catalyzed by acid. The maximum conversion, approximately 80% was obtained at 60°C for molar ratio of 10 EtOH/Ac. It was found that increasing temperature of the reaction, increases the rate constant and conversion at a certain mole ratio, that is due to the esterification is exothermic. Activity coefficients were calculated using UNIFAC progra

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Publication Date
Thu Apr 07 2016
Journal Name
Iraqi Journal Of Market Research And Consumer Protection
DETECTION OF MICROBIAL CONTAMINATION IN SOME TYPES OF FLOUR THAT AVAILABLE IN LOCAL MARKETS USING BACTRAC DEVICE 3400: DETECTION OF MICROBIAL CONTAMINATION IN SOME TYPES OF FLOUR THAT AVAILABLE IN LOCAL MARKETS USING BACTRAC DEVICE 3400
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A microbial study conducted for a number of flour samples (30 samples) Uses in the bakery ovens in various areas of the city of Baghdad, by used the conventional methods used in laboratories in microbial tests and compared with the modern techniqueby usedof BacTrac Device 3400 equipped from SY-LAB Impedance analysersAustrian company.The results of two ways showed (The conventional way and BacTrac Device test)that the total counts of aerobic bacteria, coliform bacteria, StaphylococcusSpp. bacteria, Bacillus cereus bacteria and yeasts and molds,Most of them were within the permissible borders in the Iraqi standard for grain and its products With free samples from SalmonellaSpp. bacteria, and that the screening by BacTrac device are shorten

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Publication Date
Mon Jun 01 2020
Journal Name
Journal Of Planner And Development
An Analytical Study for Urban Gentrification on Local Urban Centers
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The urban Gentrification  is an inclusive global phenomenon to restructure the cities on the overall levels, the research to propose a specific study about the concept of urban Gentrification in the cities and showcasing its, specifications, and results, and how to deal with the variables that occur on cities through improvements as part of urban renewal projects, then the general axis of the research is shrinked, choosing the urban centers as the most important areas that deal with the urban Gentrification process due to its direct connection with indivisuals and social changes, and to process the specific axis of the research theses and studies will be showcased that discuss the topic in different research directions, and emerged

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Publication Date
Mon Nov 26 2018
Journal Name
Arab Science Heritage Journal
النبوة في منظور الدين اليهودي )دراسة موضوعية(
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 Prophecy, the Jews had another concept, does not limit to choosen from God, but expands to include all of the claims to prophethood of priests and magicians and liars, The word prophet in the eyes of the Jews view has abroad meaning, That included the prophets who were chosen by God to his message, in order to repair case Also those, who were of magicians, astrologer & hypocrites

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Publication Date
Tue Dec 28 2021
Journal Name
Arab Science Heritage Journal
التراث العماري في ناحية بامَرني (دراسة ميدانية)
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  The historical documentation of the architectural archeology has a fundamental and great importance in evaluating the architectural product that has suffered from neglect

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Publication Date
Tue Oct 05 2021
Journal Name
Arab Science Heritage Journal
اسواق بغداد في العصر العباسي (دراسة اجتماعية)
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Markets had organized in Islamic cities since the time of the Prophet Muhammad(pbuh),

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Publication Date
Tue Sep 27 2022
Journal Name
Arab Science Heritage Journal
آيات الظل في القرآن الكريم ( دراسة موضوعية )
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   The Holy Qur’an is considered the miracle of God Almighty on earth, that will remain until the Hour of Resurrection, in which are evidences of His Power, Glory be to Him, and its verses are extremely perfect in miraculousness

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Publication Date
Tue Jan 12 2021
Journal Name
Arab Science Heritage Journal
المفارقة في سورة الحديد دراسة نقدية صوتية
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Studying and considering the text of the holy Quran is a task of necessity which needs a valuable as well as reliable contribution from all the concerned parties because of the greatness of this holy and scared text. The text of the holy Quran

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Publication Date
Sat Jan 01 2005
Journal Name
Journal Of The College Of Languages (jcl)
Etude de I' espace dans un extrait de Les sequestres d' Altona de Jean
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Etude de I' espace dans un extrait de Les sequestres d' Altona de Jean

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Publication Date
Tue Sep 27 2022
Journal Name
Arab Science Heritage Journal
آيات الظل في القرآن الكريم ( دراسة موضوعية )
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The Holy Qur’an is considered the miracle of God Almighty on earth, that will remain until the Hour of Resurrection, in which are evidences of His Power, Glory be to Him, and its verses are extremely perfect in miraculousness, including the shadow verses in the Holy Qur’an

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