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An empirical Evaluation of the effect of service encounter on customer voluntary behavior: Exploration study of (TBI) customers
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Purpose: To determine the impact of service encounter in stimulating voluntary customer behaviors.

  • Approach / methodology: It was selected a sample of customers Bank Iraqi Trade (TBI) was (105) individual, using a questionnaire designed in the light of previous studies, was drafted scale and tested in the light of a group of statistical methods developed (reliability coefficient, reliability coefficient composite, convergence). Then test hypotheses through structural equation modeling.
  • Results: The behaviors and characteristics of the service provider in effect urged bank customers to perform voluntary extra, as the service environment service encounter play a role in stimulating bank customer on voluntary behavior.
  • Originality/ value: The value of current research in theoretical frameworks service encounter, and to focus on voluntary customer behaviors, and himself search determine the impact of the service encounter on volunteer service

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Publication Date
Sun Jun 01 2008
Journal Name
Al-khwarizmi Engineering Journal
Hydrodynamics, Mass and Heat Transfer in Reactive Distillation
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      The ethyl acetate synthesis via heterogeneous reactive distillation is studied experimentally using ethanol and acetic acid. Three types of cation exchanging resins were used as catalysts: Zerolit 225, Zerolit 226 and Ambylite 400. Experiments were carried out in two units of the same dimensions. Each unit consisted of three sections: rectifying, reactive and stripping sections of heights (60+25+20) cm respectively and 2.5cm column diameter. The first unit (column-A-) was a fractionation type and the second unit (column-B-) was packed column. The packing type was hollow glass cylinders with 10 mm height, and 4, 5 mm inner and outer diameter respectively.

      The experiment

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Publication Date
Mon Nov 26 2018
Journal Name
Arab Science Heritage Journal
النظام النظام السياسي العربي وصلته بالشعب في الدولة العربية الإسلامية
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         This study deals with it the era of Taher Bin Al Hussein for his son Abdullah when preside Diyarbakir and Rabia in succession of ALMa`amoon Abbasi in the political and historical dimensions

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Publication Date
Wed Jan 07 2009
Journal Name
Political Sciences Journal
واقع تدريس السياسة الخارجية في كلية العلوم السياسية - جامعة بغداد
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واقع تدريس السياسة الخارجية في كلية العلوم السياسية - جامعة بغداد

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Publication Date
Fri Jan 04 2019
Journal Name
Journal Of Planner And Development
اللامركزية أسلوب تنموي إقليمي لمعالجة مشاكل التحضر المفرط في العراق
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Publication Date
Wed Jul 30 2008
Journal Name
College Of Islamic Sciences
Al-Aini's grammatical responses to Ibn Malik in his book Umdat Al-Qari
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It is from the greatness of God Almighty and from him that he facilitated for me to delve into the immersion of the hadith of the Prophet in my doctoral dissertation, then I found it a fertile ground for the cultivation of scientific results.
Through this work, I chose the topic (Replies of Al-Aini to Ibn Malik in his book Umdat Al-Qari Sharh Sahih Al-Bukhari) because of its scientific impact, as such topics inspire in the soul of the follower and the student a lot of contemplation and great care to understand the texts and then come up with a result that is almost close. It is correct, and my current situation in this research is the condition of many scholars, not without errors and omissions. Whatever was correct is by the grace of

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Publication Date
Thu Nov 12 2020
Journal Name
Arab Science Heritage Journal
المواجهة العربية الإسلامية للمغول في شمال الجزيرة الفراتية وبلاد الشام
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The current study deals with the Islamic Arab  of Mongolian invasion  in  the Island of Euphrates. We have exposed  conditions of  Levant  before the Mongolian invasion and that includes   situations of princess  of Levant and their  caliphates , they have been unaware  the danger surrounding them  and their country. It has also included  the Islamic  Arabic threat  through  the integration of  Islamic Arabic  cities residents  in  Levant  to confront

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Publication Date
Mon May 01 2017
Journal Name
مجلة العلوم التربوية والنفسية
تطوير التعليم الجامعي في العراق على وفق الاتجاهات التربوية المعاصرة
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الملخص - يهدف البحث الحالي الى تعرف اتجاهات مدرسي ومدرسات المدارس الثانوية نحو التربية الجنسية والتعرف على اثر متغير الجنس (ذكور، إناث) في تكوين اتجاهات تدريس التربية الجنسية في التعليم - الثانوي فضلاً عن تعرف التطبيقات التربوية للتربية الجنسية في المدارس الثانوية ، إذ ان التربية الجنسية واحدة من أهم فروع التربية في الإسلام , وهي ذات أهمية في نشر الوعي الديني والصحي والتربوي والاجتماعي والثقافي في المجتمع

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Publication Date
Tue Jan 12 2021
Journal Name
Arab Science Heritage Journal
الفاظ الحــــــــــــــــــرب ودلالاتها في الشعر العباسي شعر صــــــر در أنموذجــــــــــــــــــا
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      That art and poetic creativity is not associated with a certain time and place and that artistic inspiration is a gift from God loved to a group of individuals so that their experiences be simulated speaking to the insides of the human self and that the creativity of the artist poet lies in the purpose of what is familiar and accepted and mocked for this purpose to

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Publication Date
Wed Dec 01 2010
Journal Name
Journal Of Economics And Administrative Sciences
تأثير عرض النقود وسعر الصرف على التضخم في الاقتصاد الليبي
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تهدف هذه الدراسة إلى محاولة التعرف على اثر كل من عرض النقود وسعر الصرف على معدل التضخم في الاقتصاد الليبي خلال الفترة 1990-2008. ولتحقيق ذلك فقد تم اختيار الرقم القياسي لأسعار المستهلك ليمثل معدل التضخم، وعرض النقود بالمفهوم الواسع  ممثلا لعرض النقود، وسعر صرف الدينار الليبي مقابل الدولار الأمريكي ممثلا لسعر الصرف وقد أخضعت المتغيرات لاختبار السكون والذي تشير نتائجه إلى أن التضخم وعرض النقود وسعر الصرف

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Publication Date
Wed Jun 01 2011
Journal Name
Political Sciences Journal
قياس جودة نظام الحكم أنموذج فعالية الأداء الحكومي في العراق
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قياس جودة نظام الحكم أنموذج فعالة الأداء الحكومي في العراق

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