يهدف هذا البحث الى تحليل وتأثير سياسات إدارة الموارد البشرية (كمتغير مستقل) الواردة في برنامج إصلاح القطاع العام على الخدمة المدنية (كمتغير تابع)، وتكمن أهمية البحث في تحقيق وتطبيق المشروعات المختلفة في مجاميع الإصلاح الخاصة بالقطاعات العامة وبجهاز إدارة الموارد البشرية على وجه الخصوص ، وذلك من خلال تحليل اتجاهات الإدارة وسياساتها و تحديد كافة نقاط القوة والعمل على تحسين وزيادة معدلات كفاءتها والعمل على تحديد كافة نقاط الضعف وإصلاحها وإزالتها وكذلك العمل على إبدالها بنقاط قوة ، ومن ثم العمل على تنمية الموارد بأكثر من شكل وخصوصا الموارد البشرية؛. كما تمثلت مشكلة البحث في ايجاد المعرفة التي تقوم بها الدولة العراقية في تحديد كافة الأسس الإدارية المستخدمة في الموارد البشرية وكيفية دمجها في القطاع الصحي العام ، وذلك لتحقيق وتنظيم برنامج الإصلاح الاجتماعي الذي من خلاله تسعى الدولة لتحقيقه مستخدمة السبل المختلفة الحضارية والمنتشرة حول العالم أجمع لتحسين الخدمات الميدانية المقدمة للأفراد بدون تمييز أو عنصرية، كما أنها تعمل على تحسين دور الموارد البشرية والاعتناء بالركيزة الأساسية الموجودة فيها والمعبرة عنها، وذلك من خلال تقويم وتقييم العنصر البشري باستخدام معايير المساواة وتكافؤ الفرص، والرقابة والشفافية ، ولتوضيح العلاقة بين متغيرات البحث تم استخدام منهج التحليلي الوصفي في الدراسة لتجديد الآثار المترتبة على إدارة الموارد البشرية وعلى السياسات المستخدمة في القطاع العام .حيث بلغ عدد إفراد العينة المستخدمة 160 فرد كعينة تجريبية موزعين على النحو الاتي: مائة (100) فرد منهم كطبيب و ستون (60) ممرض في (7) مستشفيات منهم الحكومية ومنهم الخاصة ، وتم تحليل البيانات في البرنامج الإحصائي (spss) و( Excel) وباستخدام عدد من الأساليب الإحصائية منها ( المتوسط الحسابي ، الانحراف المعياري ، معامل الفا كرو نباخ ، ارتباط بيرسون) وقد توصل البحث الى نتائج عديدة اهمها تحديد الاتجاهات المختلفة في كل منها النزاهة والكفاءة المقدمة في تحديد الجهات المختلفة بين المنظمات والمنشآت المختلفة وكذلك الاتجاهات لموارد التنمية البشرية ولبرامج التنمية المسؤولة عن ذلك.
Abstract
The research study about the empowerment as an independent variable, in which details include (training and improvement, incentives, information sharing, trust, and delegation), has also focused on the performance of the service organization as a dependent variable in all dimensions which include (improve work efficiency, building the core competencies, focus on the beneficiary of the service, increasing the feeling of satisfaction of the employees, and the organizational support commitment). The research has been based on the opinions of a chosen sample of 75 service officers of the Ministry of Interior who work at the General Directorate of Traffic. The research problem has been identified by t
... Show MoreThe research aims to form a clear theoretical philosophy and perceptions about strategic Entrepreneurship through the relationship between high Involvement management practices, the basis in creating that leadership and high-performance work systems as a support tool in achieving them according to the proposals (Hitt et al, 2011), in an attempt to generalize theoretical philosophy and put forward how to apply it within The Iraqi environment, and on this basis the problem of the current research was launched to bridge the knowledge gap between the previous proposals and the possibility of their application, aiming to identify the practices of high Involvement management and the possibility of high-performance work systems and thei
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... Show MoreThe current research aims to test the relationship of the entrepreneurial leadership and its factors (strategic factors, communication factors, personal factors, motivational factors) in managing the organizational crisis and its stages (detection of warning signs, readiness and prevention, containment of damages, restoration of activity, learning) among a sample of companies of the Ministry Water resources (Al-Fao State Company for the implementation of irrigation projects, Al-Rafidain Company for the implementation of dams, Iraq Company for the implementation of irrigation projects), as well as standing at the level of interest of the research companies in the search variables and their factors and stages, there is no doubt tha
... Show MoreAcquires Find importance of the overall quality and e-marketing management have become important factors in evaluating the performance of banks, which are related to the life of the community intimately, so it is important that the banks applying comprehensive quality and e-marketing management requirements in order to maintain their performance and determine their level, as well as the manifest importance of research in part, practical linking the requirements of total quality management and banking performance on the one hand and between the e-marketing and performance banking on the other hand, through the provision of scientific bases that can be based on the banks in question, as it kicks off the research problem in that mos
... Show MoreThe current research aims to verify the relationship and impact of internal control activities as an independent variable in its dimensions (efficiency, training, independence) in making administrative decisions as a responsive variable and its dimensions (identifying and diagnosing the problem, searching for alternatives, evaluating alternatives, choosing the appropriate alternative, implementing the decision, following up Decision and evaluation) in the Kirkuk Water Directorate, as well as to identify the levels of their practices, and then try to come up with a number of recommendations contribute to the strengthening of internal control activities and the process of making administrative decisions of the researched Directorat
... Show MoreThe aim of this research is to measure and analyze the gap between the actual reality and the requirements of the environmental management system in the middle refineries company/refinery cycle according to ISO14001: 2015, as well as to measure the availability of a clean production strategy and test the relationship and impact between the availability of the requirements of the standard and a clean production strategy for the actual reality in the company.
The research problem was determined by the extent to which the requirements of the environmental management system are applied according to ISO14001: 2015 in the middle refineries company? To what extent are the required clean production strategies ava
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Recently, there is a widespread attention about the service at the level of each of the research and academic studies, and at the organizational level as well. The subject of orientation towards the service aspect is starting to be of this attention being of the modern subjects, relatively, which appeared at the end of the last century, as well as the link of this subject with the relationship between the organization and its customers, and how to provide high quality services to get their satisfaction. Thus, the specialists from researchers were interested in this field to develop an appropriate scale to measure the organizational orientation toward service, and it was the most prominen
... Show MoreThis paper examines the impact of the organizational culture prevailing at the university center, Ali KafiTindouf, on the quality of the educational service provided by the university center Ali KafiTindouf from the point of view of the teachers of the center. The questionnaire method was used to determine the effect between the variables studied, by the distribution of 33 questionnaires on a random sample of the study community.
The study found that the organizational culture prevailing at the university center of Ali KafiTindouf contributed to reaching higher levels in the awareness and quality of the educational service provided by the teachers of the center.<
... Show MoreThe banking sector is a cornerstone of the national economy because of its large role of economic development of a country, which requires the advancement of this vital sector and interest in all the accompanying changes to him in order to survive and grow and continue Accordingly dealt Find reversal (organizational culture, on the quality of banking service ) sought search to achieve a number of cognitive and practical goals by selecting (10), especially among the working banks in Iraq Iraqi banks and the period is the surveyed period (2005-2014) embodied the research problem in the dialectical relationship between the (organizational culture) and its impacts on banking service quality.
Through a set of
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