يهدف هذا البحث الى تحليل وتأثير سياسات إدارة الموارد البشرية (كمتغير مستقل) الواردة في برنامج إصلاح القطاع العام على الخدمة المدنية (كمتغير تابع)، وتكمن أهمية البحث في تحقيق وتطبيق المشروعات المختلفة في مجاميع الإصلاح الخاصة بالقطاعات العامة وبجهاز إدارة الموارد البشرية على وجه الخصوص ، وذلك من خلال تحليل اتجاهات الإدارة وسياساتها و تحديد كافة نقاط القوة والعمل على تحسين وزيادة معدلات كفاءتها والعمل على تحديد كافة نقاط الضعف وإصلاحها وإزالتها وكذلك العمل على إبدالها بنقاط قوة ، ومن ثم العمل على تنمية الموارد بأكثر من شكل وخصوصا الموارد البشرية؛. كما تمثلت مشكلة البحث في ايجاد المعرفة التي تقوم بها الدولة العراقية في تحديد كافة الأسس الإدارية المستخدمة في الموارد البشرية وكيفية دمجها في القطاع الصحي العام ، وذلك لتحقيق وتنظيم برنامج الإصلاح الاجتماعي الذي من خلاله تسعى الدولة لتحقيقه مستخدمة السبل المختلفة الحضارية والمنتشرة حول العالم أجمع لتحسين الخدمات الميدانية المقدمة للأفراد بدون تمييز أو عنصرية، كما أنها تعمل على تحسين دور الموارد البشرية والاعتناء بالركيزة الأساسية الموجودة فيها والمعبرة عنها، وذلك من خلال تقويم وتقييم العنصر البشري باستخدام معايير المساواة وتكافؤ الفرص، والرقابة والشفافية ، ولتوضيح العلاقة بين متغيرات البحث تم استخدام منهج التحليلي الوصفي في الدراسة لتجديد الآثار المترتبة على إدارة الموارد البشرية وعلى السياسات المستخدمة في القطاع العام .حيث بلغ عدد إفراد العينة المستخدمة 160 فرد كعينة تجريبية موزعين على النحو الاتي: مائة (100) فرد منهم كطبيب و ستون (60) ممرض في (7) مستشفيات منهم الحكومية ومنهم الخاصة ، وتم تحليل البيانات في البرنامج الإحصائي (spss) و( Excel) وباستخدام عدد من الأساليب الإحصائية منها ( المتوسط الحسابي ، الانحراف المعياري ، معامل الفا كرو نباخ ، ارتباط بيرسون) وقد توصل البحث الى نتائج عديدة اهمها تحديد الاتجاهات المختلفة في كل منها النزاهة والكفاءة المقدمة في تحديد الجهات المختلفة بين المنظمات والمنشآت المختلفة وكذلك الاتجاهات لموارد التنمية البشرية ولبرامج التنمية المسؤولة عن ذلك.
The organizational integration forms a necessity according to McKinsey model, especially for service organizations. In the context of various service sector developments, importance adoption of compact mechanisms by these organizations to upgrade their services has increased and senior management must be more aware of environmental, competitive and developmental requirements. It gets more important when it shows in an organization seeking at excellence of making services within its policies and strategies. Subject organizational integration dimensions (strategy, structure, systems, style, staff, shared values, and skills) are effective components in directing behaviors of employees and organization. This motivated both researcher
... Show MoreAbstract
The basic aim of this research is to study the interactional effect of investing information technology on the relationship between value added intellectual capital and financial performance as literature review suggested on the theoretical level, including previous studies, with the deduction of its trends strongly predicted by research hypotheses and their content associated with the investment in intellectual capital after information technology tools being employed in this direction to improve the financial performance of the studied companies at the levels of both industrial and service sectors, a non-random sample was chosen included (40) forty Iraqi Joint-Stoc
... Show MoreAbstract :
This present paper sheds the light on dimensions of scheduling the service that includes( the easiness of performing the service, willingness , health factors, psychological sides, family matters ,diminishing the time of waiting that improve performance of nursing process including ( the willingness of performance, the ability to perform the performance , opportunity of performance) . There is genuine problem in the Iraqi hospitals lying into the weakness of nursing staffs , no central decision to define and organize schedules. Thus the researcher has chosen this problem as to be his title . The research come a to develop the nursing service
... Show MoreAbstract:
This research aims to identify the type of cultural values prevailing in the Ramadi General Hospital, and Baghdad, educational, and whether the organization's culture values play a role in improving the quality of nursing care service in hospitals, and how different cultural values of the nurses between Ramadi Teaching Hospital and General education Baghdad Hospital because of the nature social and cultural Different each region, including the research sample of all nurses working in Baghdad Teaching Hospital, and Ramadi educational-General, adopted Find descriptive analytical approach adopted scale developer (Hofstede, 1991) and (Furrer et al, 2000) And pres
... Show MoreAbstract:
This research aims to identify the impact of the Layout Ghazi al-Hariri hospital for surgery specialist on customer satisfaction (patients) using the model (Servicescape), the problem of the research represented in the extent to which the hospital management design of the service and Layout hospital aesthetic and functional aspects that fit patients for therapeutic and nursing services , and used the developer scale by (Miles et al., 2012) for data collection, which includes the independent variable in (17) items distributed in three dimensions (Facility aesthetics , hospital cleanliness, and the Layout accessibility ) The dependent variable is the satisfaction of customers (pat
... Show MoreAbstract:
This research aims to know the reflection of selection of employees strategy dimensions ( selection of employees strategy standards, procedures selection of employees strategy , efficiency based on a selection of employees strategy) on human capital (knowledge, skills, abilities) in a sample of Lecturers consists of (Deans and assistants and heads of departments) in ( Baghdad University) included nine colleges and university president as total sample size (54), which represent almost 50% of the total research community of 116, was used in the light of the objectives of the research descriptive and analytical approach, has been a resolution main tool for data collection as well as the interview p
... Show MoreBusiness Ethics play a major role in explaining the behavior of those interested in the management of tourism enterprises in the field of management gains, which sometimes turn to manipulation in the specification of the service of tourism and influence in the technical characteristics at the expense of the brand and market share, as well as misleading beneficiaries about the fact that the performance of the service of tourism, may depend activities tourist dramatically when submitting and sharing various services on the types of mutual relations the framework for moral distinct, in interaction or direct contact between producers of tourism services and tourists or their beneficiaries, in order to provide comfort and recreation a
... Show MoreAbstract
health organizations are trying to introduce services of high quality and efficiency which requires applying some standards of nursing career to improve nursing service quality in the hospital, which provides an essential data base key to diagnosis the negative and positive part in nursing services to guarantee the quality of services presented . The aim of this study is to evaluated the quality of nursing service through stating the indicators of nursing career standards by comparing the reality of the a hospital with what should standards . In addition , adapting nursing career standards with what is suitable for hos
... Show MoreThe current research aims to test the impact of the strategy of merger (as an explanatory variable) in human resources management practices (as a response variable), and the importance of the subject being an important topic that mimics the Iraqi environment, where has seen many mergers that have not been addressed by former researchers in the field. In addition, the future prospects carry many mergers, and the problem of research was the lack of understanding among departments in how to manage the integration and deal with it, on the basis of scientific which reflected negatively on the practices of human resources management, and the research was based on two main hypotheses Six sub-hypotheses emerge to explore the correlation
... Show MoreThe research aims to a statement of specificity of the Controller of (academic achievement, specialty, job title, length of service, Gender) and its impact on performance, Through a proposed appraisal form includes three main axes and each axis including several specialized elements in the supervisory work in form (check list). as is the importance of research to enable officials of oversight bodies financial identify and diagnose performance Controller through what has this observer of the process of scientific properties when performing supervisory work. Be summarized problem of the research that the lack of regulatory institution with the Controller interesting in terms of the necessary characteristics and requirements and inv
... Show More