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The effect of applying total quality management on the competitiveness from the point of view of the front-rows employees for customer service (An analytical study of Palestinian local banks)
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The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.

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Publication Date
Mon Sep 01 2008
Journal Name
Journal Of Economics And Administrative Sciences
التقييس: أسلوب لتحديد مستوى الدخل في العراق
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ظهر التقييس كمفهوم لقياس الضرائب وتحديد الأجور والرواتب منذ مدة ليست طويلة وتم استخدامه في العديد من بلدان العالم. ولاجل تحقيق العدالة في توزيع الدخول ورفع المستوى المعيشي لذوي الدخول المحدودة، اذ يتطلب من الدولة إتباع أسلوب التقييس للأجور والرواتب للموظفين ،إضافة إلى استخدام التقييس في فرض الضرائب وتحديد السماحات اعتمادا على مستوى التضخم في الاقتصاد. خاصة وان الهدف الأساسي من إتباع أسلوب التقييس هو

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Publication Date
Thu Dec 01 2011
Journal Name
Journal Of Economics And Administrative Sciences
Detecting Outliers In Multiple Linear Regression
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It is well-known that the existence of outliers in the data will adversely affect the efficiency of estimation and results of the current study. In this paper four methods will be studied to detect outliers for the multiple linear regression model in two cases :  first, in real data; and secondly,  after adding the outliers to data and the attempt to detect it. The study is conducted for samples with different sizes, and uses three measures for  comparing between these methods . These three measures are : the mask, dumping and standard error of the estimate.

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Publication Date
Wed Nov 28 2018
Journal Name
Arab Science Heritage Journal
النشاط النشاط الطبي في العصريين الراشدي والأموي
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the subject of medical activity in eras Rashidi and Umayyad is one of the most important for study  because Medicine is related to human life and health Medicine is important science which should be identified and interested. the Prophet Muhammad emphasized God bless him and to pay attention to the study of medicine through the Hadith.

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Publication Date
Tue Aug 15 2023
Journal Name
Al-academy
Aesthetic Values in Contemporary Daqi-zhou Ceramucs
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The current research deals with an analytical study of the ceramic works of one of the most important Japanese cities in the ceramics industry, which is the city (Dachi-Cho), which is characterized by a special and unique style from the rest of the other Japanese cities, as it uses special techniques for its potters and the families to which they belong, such as the technique of grafting and neriage. And printing graphics on ceramic pots. These and other techniques have spread in various countries of Asia and Europe, all the way to America, and transformations and revolutions have begun in these techniques until they have reached the point of absurdity. With all this scientific and technological development, the city (Dachi-Chu) remained

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Publication Date
Sun Jan 01 2012
Journal Name
Political Sciences Journal
دور المنظمات الدولية في تفسير معاهداتها المنشئة
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دور المنظمات الدولية في تفسير معاهداتها المنشئة

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Publication Date
Wed Nov 14 2018
Journal Name
Arab Science Heritage Journal
المنافع المنافع الحيوانية الواردة في القرآن الكريم
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Quran is a basic reference of production it is as a source to all sciences, Ayat of Quran would mention the importance of benefits of animals.  Quran contain full surrat named in animal names as Al-Baqara that is to clarify its benefits and importance in human’s life.

 

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Publication Date
Sun Jan 01 2012
Journal Name
Political Sciences Journal
النظام القانوني للمعاهدات الدولية في القانون العراقي
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النظام القانوني للمعاهدات الدولية في القانون العراقي

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Publication Date
Thu Oct 01 2015
Journal Name
Journal Of Educational And Psychological Researches
الشخصية العراقية في سياق تكامل الاسرة الحضرية
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From the above can be placed in a summary of the Iraqi personal to the subject in the context of urban family Integration: As personal so hard and durable organization to some extent on the nature of the individual temperament, his mind and his body structure Vhoalve determines the unique environment compatibility.
Valchksah not inherited However, the inherited components, building of the body of the individual and the way they complement each other and members of Trivhalta functions performed by temperament and preparations all in compliance with Vchksath become a product of the interaction between the possibility of nature and the environment.
From here we can say that the family a big role in the personal configuration,

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Publication Date
Thu Jan 01 2015
Journal Name
Political Sciences Journal
US-Iranian relations under President Obama
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تنتاب العلاقةَ الأمريكية الإيرانية تجاذباتٌ ومشاحنات أدخلت العالم في حالة من الغموض السياسي، وجعلت بعض المراقبين والمحللين السياسيين لا يستبعدون توجيه الولايات المتحدة الأمريكية أو إسرائيل ضربة عسكرية لإيران، إذ يرى المدقق في واقع تلك العلاقة المضطربة: أن الأمور كلما بلغت حافة الهاوية عادت من جديد إلى ساحة الحوار والمفاوضات، ويبدو: أن الإستراتيجية الأمريكية التي يتبعها الرئيس (باراك أو

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Publication Date
Tue Jun 03 2003
Journal Name
Al-academy
الرؤية السايكلوجية وتطبيقاتها في مسرحية الشيخ والغانية
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الرؤية السايكلوجية وتطبيقاتها في مسرحية الشيخ والغانية

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