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The effect of applying total quality management on the competitiveness from the point of view of the front-rows employees for customer service (An analytical study of Palestinian local banks)
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The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.

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Publication Date
Sun Nov 04 2018
Journal Name
Arab Science Heritage Journal
المحاريب المحاريب العراقية ، تاريخها ، انواعها في العصر العباسي
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The mihrab is an architectural element created by the Muslims for the necessities of which the direction of Qibla is set in the mosques, and the front stands in it during the prayer so as to provide a complete description of the Muslims inside the chapel. The mihrab has a third benefit in amplifying the voice during the time of prayer, Peace be upon him) and the Mosque of Damascus, the Mosque of Kairouan, and the Mosque of Amr Balfstat?.

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Publication Date
Sun Jan 01 2012
Journal Name
Political Sciences Journal
دور الحكومات في بناء الدولة ضمن اطار الدستور
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دور الحكومات في بناء الدولة ضمن اطار الدستور

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Publication Date
Tue Mar 15 2022
Journal Name
Arab Science Heritage Journal
قراءة في المصدر واسم المصدر على وفق الاستعمال
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What linguists mentioned about the infinitive and its use in the linguistic levels of speech, whether with its verb, or what was mentioned in the difference between the infinitive and the noun of the source, are matters that are related to the phenomenon of hearing in speech, a need necessitated by the nature of the linguistic law and its connection with the Arabic dialects, which proceeded in the linguistic levels to form Phenomenon inherent in the use of the source and the name of the source

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Publication Date
Sat Dec 01 2007
Journal Name
Journal Of Economics And Administrative Sciences
المقالات البارزة في الفكر الاداري والاقتصادي والمحاسبي والاحصائي
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انطلاقاً من ضرورات التجديد والتطوير لمجلتنا العزيزة، ستجرى اضافات عليها بين الحين والآخر، قد تتناول شكلياتها و/ او محتوياتها. والبداية ستكون بترجمة المقالات والبحوث التي تقع في اختصاصها من المجلات الاجنبية المرموقة عالمياً، فإختارت هيئة التحرير المقالات الخمسة التي سيرد ذكرها لاحقاً للقيام بترجمتها بأسلوب علمي يعطي للتصرف والاضافات حدوداً لتصبح مقبولة وسهلة على القراء. فالمهمة هذه وان كانت صعبة وتت

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Publication Date
Thu Dec 15 2022
Journal Name
Al-academy
Modern sound systems and their work in contemporary feature film
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Perhaps going to watch movies in cinemas today has become different from what it was before. The cinematic film, the clarity of the image and the luster of its colors pulled the rug out from under the most important change that occurred in the structure of the contemporary cinematography, which is the sound. The surround sound environment that immerses viewers in the realism of sound that reaches them from all directions, and for this the researcher found it necessary to shed light on this topic because of its importance, so the research problem was represented in the following question: (How are modern sound systems used in the structure of contemporary feature films?) The theoretical framework included two topics: the first: the dialec

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Publication Date
Sun Jun 01 2008
Journal Name
Journal Of The College Of Languages (jcl)
הדמות הספורית בספור ה " שבוי " של ( ס' יזהר ) מאת ח'אלד ח'ירי חוסיו אלג'נבי
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נסיון השביה בספרות המלחמה העברית יותר מביעה למרחק בסיכולוגי אצל הלוחם העברי ,
אני מעמד מול הנושא הזה , כי אני כותב בהמחקר הזה נסיון השבוי והשפעתו בציור הדמות אצל
הסופר '' יזהר סמילנסקי ) 1916 – 2006 ( " , סופר עברי יליד ישראל , נודע בכינוי תספרותי '' ס .
יזהר " מחשובי היצורים בספרות דור הפלמ''ח בפרט ובספרות העברית והכללית . חתן פרס ישראל
לספרות לשנת ) 1959 ( – כידד הגשם דמות ה '' אני '' וה '' אנחנו '' לגלה את ספל השבוי היחיד כ

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Publication Date
Sun Jan 01 2012
Journal Name
Political Sciences Journal
دور شبكات التواصل الاجتماعي في ثورات الربيع العربي
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دور شبكات التواصل الاجتماعي في ثورات الربيع العربي

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Publication Date
Tue Jun 15 2021
Journal Name
Al-academy
Multiple Materials in Aggregate Art: وعد عدنان محمود
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The research presents a case study of collecting materials and raw materials in a visual space that allows them to form a perception and meanings that inform the recipient by reconstructing them and inserting them into the surface of the artistic work and in such a way that the aesthetic act consists of a variety of media, touches and surfaces. The overlap of races within an environment characterized by unity. That is why the researcher in chapter one presented the problem of research, and the focus was on studying the multiplicity of materials and their aesthetic and functional role in the structure of creative work. The aim of the research is enhanced to identify the aesthetic performance function of the multiplicity of ores in the col

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Publication Date
Mon Nov 12 2018
Journal Name
Arab Science Heritage Journal
الاسس الاسس الفكرية لثقافة التعايش السلمي في المجتمعات
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Those human societies, which based on pluralism and cultural diversity, can be handled with completely consciously، when converting the contradiction to integration and the collision to coexistence and the transition from intolerance to tolerance.  This diversity in communities make individuals differ acconding to the following:  

1- The requirements of human nature.

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Publication Date
Sun Dec 02 2007
Journal Name
Political Sciences Journal
الرأي العام والمشاركة السياسية ودورهما في تعزيز الديمقراطية
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الرأي العام والمشاركة السياسية ودورهما في تعزيز الديمقراطية 

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