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The effect of applying total quality management on the competitiveness from the point of view of the front-rows employees for customer service (An analytical study of Palestinian local banks)
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The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.

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Publication Date
Mon Dec 01 2008
Journal Name
Political Sciences Journal
في المعادلة السياسية
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في المعادلة السياسية

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Publication Date
Mon Sep 30 2019
Journal Name
College Of Islamic Sciences
Exaggerating sentences
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The purpose of the description of the source in some grammarians is exaggeration, and many examples in the Koran, it is news of the source about the self, the Almighty says: What the Kufa gurus used to direct the description of the source on the interpretation of the derivative, and Basrah on the added estimate. The ancients and modernists agreed on the importance of the context of the sentence and its effect in raising the ambiguity, determining the meaning, and not content with the manifestation of the word and its connotations in isolation from the denominator. Raising and erecting in the adjective "means that the prescribed is known as a known fact or claim.

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Publication Date
Sun Mar 01 2009
Journal Name
Journal Of Accounting And Financial Studies ( Jafs )
ما العدالة في إستقطاع ظريبة الدخل على رواتب وإجور العاملين في القطاع العام بطريقة الإستقطاع المباشر في العراق
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The income tax that is imposed on the salaries & wages of employees  in the governmental fields &the companies of public & mixed sectors by direct deduction in a manner similar to the employees in the private sector according to the order NO.49 of 2004 issued by Coalition Provision Authority in Iraq , from the validity of Security Council resolutions NO. 1482 of 2003, &1511 of 2004.                                                        &nbsp

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Publication Date
Sat May 07 2016
Journal Name
International Journal Of Science And Research
Synthesis, Characterization and Antimicrobial Activity Studies of Mixed-1,10-phenanthroline- Mn(II),Co(II), Cu(II), Ni(II) and Hg(II) Complexes with Schiff Base[2,2'-(1Z,1'Z)-(biphenyl-4,4'- diylbis(azan-1-yl-1-ylidene))bis(methan-1-yl-1- ylidene)diphenol]
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Abstract: The M(II) complexes [M2(phen)2(L)(H2O)2Cl2] in (2:1:2 (M:L:phen) molar ratio, (where M(II) =Mn(II), Co(II), Cu(II), Ni(II) and Hg(II), phen = 1,10-phenanthroline; L = 2,2'-(1Z,1'Z)-(biphenyl-4,4'-diylbis(azan-1-yl-1-ylidene))bis(methan-1-yl-1- ylidene)diphenol] were synthesized. The mixed complexes have been prepared and characterized using 1H and13C NMR, UV/Visible, FTIR spectra methods and elemental microanalysis, as well as magnetic susceptibility and conductivity measurements. The metal complexes were tested in vitro against three types of pathogenic bacteria microorganisms: Staphylococcus aurous, Escherichia coli, Bacillussubtilis and Pseudomonasaeroginosa to assess their antimicrobial properties. From this study shows that a

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Publication Date
Thu May 05 2016
Journal Name
International Journal Of Science And Research (ijsr)
Synthesis, Characterization and Antimicrobial Activity Studies of Mixed-1,10-phenanthroline-Mn(II),Co(II), Cu(II), Ni(II) and Hg(II) Complexes with Schiff Base[2,2'-(1Z,1'Z)-(biphenyl-4,4'-diylbis(azan-1-yl-1-ylidene))bis(methan-1-yl-1-ylidene)diphenol]
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Publication Date
Sun Feb 03 2019
Journal Name
Journal Of The College Of Education For Women
نظرية الفيء في الدولة العربية الاسلامية في صدر الاسلام والخلافة الاموية
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Publication Date
Wed Jan 01 2025
Journal Name
مجلة لارك جامعة
تحليل الأخطاء النحوية في التواصل الكتابي لدارسي اللغة الاسبانية في العراق
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تحليل الأخطاء النحوية في التواصل الكتابي لدارسي اللغة الاسبانية في العراق

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Publication Date
Tue Jan 01 2013
Journal Name
Journal Of The College Of Languages (jcl)
СЕМАНТИЧЕСКИЕ ОТНОШЕНИЯ ПАРАДИГМЫ ТЕКСТА В НАУЧНОЙ ЛИТЕРАТУРЕ РУССКОГО ЯЗЫКА
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Аннотация: В данной статье исследуется проблема семантики текстовой парадигмы как одного из активных вопросов языковой науки о тексте, рассматриваются семантические отношения и их роль в раскрытии тех смысловых связей, на основе которых можно отличать типы семантических отношений «синонимия, антонимия, полисемия», выдвигается положение о семантических отношен

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Publication Date
Wed Nov 14 2018
Journal Name
Arab Science Heritage Journal
قبيلة قبيلة همدان في التاريخ العربي في عصري قبل الإسلام وصدره
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Hamdan tribe had considered one of the biggest tribe in Yemen. It contained many branches, thus, it had distributed in many cities and for this reason , it was different in their warship. it was one of the tribe that had many courageous men

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Publication Date
Sun Jun 01 2008
Journal Name
Journal Of Economics And Administrative Sciences
التجربة الصينية في الإصلاح والتنمية : بحث في خصوصية المنهج والدروس المستخلصة
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The Chain's experience of reform and development monopolized with deep and exclusive concerns of the world.

Starting from the academic departments of universities and researches and study centers to the world's organizations and institutes passing through the government and the official systems in many countries that get affected , positively or negatively, now or later by china's economic development .

Searching in the china's experience of reform and development  is important because it takes place in a developing country in which the leadership is succeeded in choosing the right methodology an model of changing and operating economics, making use of all the past national a

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