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The effect of applying total quality management on the competitiveness from the point of view of the front-rows employees for customer service (An analytical study of Palestinian local banks)
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The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.

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Publication Date
Tue Dec 09 2025
Journal Name
Journal Of Computer-aided Molecular Design
Synthesis, characterization and density functional theory of a novel dichloro(2-(1-anthracene-9-ylmethyl)-1H-1,2,3-triazole-5-yl) pyridine)Cu(II) and polymeric dichloro(2-(1-anthracene-9-ylmethyl)-1H-1,2,3 -triazole-5-yl)pyridine) Cd(II) complexes
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Publication Date
Mon Nov 09 2015
Journal Name
Iraqi Journal Of Market Research And Consumer Protection
Variations Heavy Metals Concentrations in Tigris River in Baghdad City.: Variations Heavy Metals Concentrations in Tigris River in Baghdad City.
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The aim of the research is the detection of heavy metals using (Inductively coupled Plasma ICP) for samples in Tigris river at intakes of water treatment plants Baghdad (Sharq dejla, Al-Wathba, Al-Wahda, and Al-Dora) and samples at Tigris banks near (Al-Adhamya, Al-Shuhda bridge and al-Jadrya).
All the recorded results were fitted with Iraqi standers No. 25 in 1967 for all samples with heavy metals (arsenic Ar, Cadmium Cd, Chromium Cr, Zinc Zn, Lead Pb, Copper Cu, Nickel Ni, Manganese Mn, Ferrous Fe) where all concentration were lower than standard values except Cadmium (0.01- 0.014) in plants intakes and (0.027- 0.048) in river samples while the standard value is (0.005).
Other tests such as chemical oxygen demand and oil &

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Publication Date
Mon Sep 25 2023
Journal Name
Arab Science Heritage Journal
(التعليم في ايران في سنوات الثورة الدستورية 1905-1911م)
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The Constitutional Revolution is an important event in the modern history of Iran. It led to major changes in the political system and the education system. In addition  to it, laws were enacted that contributed to increasing the number of students who were unable to learn because of their deteriorating economic situation. The revolution also contributed to opening the way for girls to enter the country.  Schools after that was forbidden due to the opposition of the clergy, as the enemy of female education is contrary to Sharia, and different classes appeared in society calling for the fight against ignorance, the development of learning, the education of girls, and the establishment of modern schools for their education

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Publication Date
Mon Nov 19 2018
Journal Name
Arab Science Heritage Journal
العلماء العلماء المسلمون ودورهم في نشر الإسلام في أصفهان
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            Knowledge was varied at all level, and it reached to all sector of society during the Arabic Islamic Renaissance that lasted five centuries. Its creativity and originality had a great effect on every aspect of life in the countries laborited by Arab Muslims.Esfahan was one of these countries, in which Arab Muslims played a great role in dissemination of knowledge and science in the society.

The role of Arab bookworms and thinkers in circularizing Islamic knowledge was distinguished. Islamic religion improved the behavior of Arabic people so they became able to learn people and nations the principles of knowledge. This lead to develop the scientific movement by man

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Publication Date
Sun Mar 30 2025
Journal Name
مجلة المستنصرية للدراسات العربية والدولية
أثر العمالة الاجنبية في ارتفاع مستويات البطالة في العراق
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ساهم توافد العمالة الأجنبية في تفاقم مشكلة البطالة في العراق الذي يستقبل المئات منهم سنوياً، في ظل تخرج آلاف الطلاب من الجامعات العراقية وانطلاقهم إلى سوق العمل بالتزامن مع عدم تنشيط دور القطاع الخاص بسبب التجاذبات السياسية والأوضاع الاقتصادية والأمنية التي أثرت بشكل كبير في تفعيله وجذب المستثمرين، وعلى رغم ذلك استمر توافد العمالة الأجنبية التي وجدت في العراق عبارة عن فرص ثمينة لا سيما في قطاع الخدمات، مما

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Publication Date
Sun Oct 21 2018
Journal Name
Journal Of Planner And Development
استخدام مياه المجاري في استدامة الأراضي في مدينة الرمادي
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Publication Date
Thu Sep 01 2011
Journal Name
Journal Of Accounting And Financial Studies ( Jafs )
دور الإعفاء الضريبي في تشجيع الاستثمار الأجنبي في العراق
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It is weII known that Iraq was alerted to  the fact the need to catch up with globalization and the need  to attract foreign investment , perhaps the solutions is able to or control  over its economic problems which centers on the problem pf unemployment .

        Imposing the Investment Law No (13) for the year 2006 is the most basic steps to attract foreign investment through Madmen Law of incentives KaIiafaouat tax , it must be the study of those exemptions and compare them with tax  exemptions for some of the investment Laws of the Arab countries as one investment Lebanese , Jordanian and Egyptian that we have the knowledge Marvel Law Iraqi investment in respect of such &

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Publication Date
Mon Jul 02 2018
Journal Name
المجلة العراقية للعلوم الاقتصادية
العولمة المالية واثرها في الضريبة في بعض البلدان العربية
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ظهر التحول نحو العولمة في ضوء التغيرات العالمية السريعة والمتلاحقة والعميقة في آثارها وتوجهاتها المستقبلية وخاصة تلك التي شهدها الربع الاخير من القرن العشرين الماضي .إذ تحول الاقتصاد العالمي بالفعل إلى قرية صغيرة متنافسة الاطراف بفعل الثورة التكنولوجية والمعلوماتية . ولم تتوقف الامور عن هذا الحد إذ ان التطور العالمي الحديث وما سيشهده العالم من سيطرة العولمة الجديدة التي تدعو لحرية التجارة وسهولة تبادل الب

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Publication Date
Thu Nov 08 2018
Journal Name
Arab Science Heritage Journal
الآلهة وصفاتها في بلاد الرافدين في ضوء النصوص المسمارية
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Mesopotamia civilization had clear effect through the world and the reason behind this is the political ,literary, artistic, and architect achievements . Religious is the faith of finding powers with senses , it aims to connect between groups of behaviors and spirit guides that presents interpretation to person about myths of death and life .

It is difficult to understand ancient Iraqi civilization before we can study religious and faiths . This civilization is an everlasting until today in spite of passing more than 5000 years to emergence it in Sumerian .It is concluded that character of Mesopotamia has deep hidden faith who made Gods for them these which characterized with four characters that are similarity ,similarity &

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Publication Date
Thu Jun 03 2021
Journal Name
Al-academy
مفهومية فن الفخار في عصور قبل التاريخ في العراق
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مفهومية فن الفخار في عصور قبل التاريخ في العراق

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