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The effect of applying total quality management on the competitiveness from the point of view of the front-rows employees for customer service (An analytical study of Palestinian local banks)
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The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.

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Publication Date
Tue Nov 13 2018
Journal Name
Arab Science Heritage Journal
الخلاف الخلاف على ولاية العهد وأثره في ظهور الأحزاب في إنكلترا
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It may say that of difference towards a state that had  witnessed the birth of modern party system in England ،and it appear a new case of  organization and use ways effecting in general opinion through the election parties that had different in their ideology as Alweel party which dealt with religion related among its members with Buretan with its members participation understandings of free expression of their opinions trying to fight the control of Christ men in a time that Tory party was Enklikanian  more than as it was loyalty one .

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Publication Date
Tue Jan 01 2013
Journal Name
Journal Of The College Of Languages (jcl)
СЕМАНТИЧЕСКИЕ ОТНОШЕНИЯ ПАРАДИГМЫ ТЕКСТА В НАУЧНОЙ ЛИТЕРАТУРЕ РУССКОГО ЯЗЫКА
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Аннотация: В данной статье исследуется проблема семантики текстовой парадигмы как одного из активных вопросов языковой науки о тексте, рассматриваются семантические отношения и их роль в раскрытии тех смысловых связей, на основе которых можно отличать типы семантических отношений «синонимия, антонимия, полисемия», выдвигается положение о семантических отношен

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Publication Date
Wed Nov 14 2018
Journal Name
Arab Science Heritage Journal
قبيلة قبيلة همدان في التاريخ العربي في عصري قبل الإسلام وصدره
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Hamdan tribe had considered one of the biggest tribe in Yemen. It contained many branches, thus, it had distributed in many cities and for this reason , it was different in their warship. it was one of the tribe that had many courageous men

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Publication Date
Sun Jun 01 2008
Journal Name
Journal Of Economics And Administrative Sciences
التجربة الصينية في الإصلاح والتنمية : بحث في خصوصية المنهج والدروس المستخلصة
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The Chain's experience of reform and development monopolized with deep and exclusive concerns of the world.

Starting from the academic departments of universities and researches and study centers to the world's organizations and institutes passing through the government and the official systems in many countries that get affected , positively or negatively, now or later by china's economic development .

Searching in the china's experience of reform and development  is important because it takes place in a developing country in which the leadership is succeeded in choosing the right methodology an model of changing and operating economics, making use of all the past national a

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Publication Date
Sun Jan 13 2019
Journal Name
Arab Science Heritage Journal
أبو بكر الرازي رائد الطب السريري في كتابه الحاوي في الطب
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في مدينة الري القريبة من طهران الحالية ولد ابو بكر محمد بن يحيى بن زكريا الرازي سنة 251هـ/865 م وسميً بالرازي نسبة الى مدينة الري 0 أحب الرازي الغناء والضرب على العود في بداية حياته ثم هجر ذلك كله واتجه الى الطب والكيمياء 0 درس الطب في شبابه في بغداد وقد اخطأ بعض المؤرخين في ظنهم ان

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Publication Date
Tue Nov 13 2018
Journal Name
Arab Science Heritage Journal
قبيلة قبيلة همدان في التاريخ العربي في عصري قبل الإسلام وصدره
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Hamdan tribe had considered one of the biggest tribe in Yemen. It contained many branches, thus, it had distributed in many cities and for this reason , it was different in their warship. it was one of the tribe that had many courageous men .

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Publication Date
Thu Dec 31 2020
Journal Name
College Of Islamic Sciences
التعارض بين الرواية والفتوى وأثره في اختلاف الفقهاء في أحكام العبادات
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فإن مسألة التعارض بين الرواية، والفتوى، من المسائل المشهورة عند الأصوليين والفقهاء، وهي من مباحث السنة عند الأصوليين، والتي تبنى عليها مسائل متعددة، وهي من أسباب اختلاف الفقهاء، فإذا ما روى أحد الرواة حديثاً معيناً، ثم عمل بخلاف ما روى، فللعلماء في ذلك خلاف، مبني على أن العبرة بروايته

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Publication Date
Wed Jun 01 2016
Journal Name
Journal Of Economics And Administrative Sciences
Proposed method to estimate missing values in Non - Parametric multiple regression model
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In this paper, we will provide a proposed method to estimate missing values for the Explanatory variables for Non-Parametric Multiple Regression Model and compare it with the Imputation Arithmetic mean Method, The basis of the idea of this method was based on how to employ the causal relationship between the variables in finding an efficient estimate of the missing value, we rely on the use of the Kernel estimate by Nadaraya – Watson Estimator , and on Least Squared Cross Validation (LSCV) to estimate the Bandwidth, and we use the simulation study to compare between the two methods.

 

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Publication Date
Mon Feb 01 2016
Journal Name
Journal Of Economics And Administrative Sciences
Crude Oil Price in its Global Market
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This paper addresses the factors responsible for changes in crude oil prices, in real market and financial sector. In order to prepare the analytical background for further investigation, it highlights the patterns of correlations of the real oil price and the most related prices of assets, exchange rate and government bond yield. The paper reviews the statistical behavior of oil price, quantities and the  global macroeconomic environment. Topics discussed include the theory of differential rent and scarcity effect ,the role of  future market and speculation, strategies of energy of the major economies to investigate the prospects of oil market and the potential demand for  OPEC's oil.  The paper explores the

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Publication Date
Wed Nov 01 2017
Journal Name
Journal Of Economics And Administrative Sciences
Dry Canal in Iraq and Mutual Growth in International Economic Environment
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In this paper, an attempt was made to measure and interpret the impact of several variables on global maritime transport, including: OECD industrial productions, high growth rates of some developing countries, and growth in world GDP. These variables contribute to higher rates of maritime transport revenues of 800 billion dollars annually; in the form of numerical sequences. The dry canal in Iraq was assumed to transfer 99 million tons of goods annually. This was made sure through the economic feasibility of the difference between maritime and land transport through railways. The effect of geographical and anthropological nature of Iraq on this project was studied too. Our findings indicated that the project will not drive growth

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