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The effect of applying total quality management on the competitiveness from the point of view of the front-rows employees for customer service (An analytical study of Palestinian local banks)
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The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.

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Publication Date
Mon Dec 01 2008
Journal Name
Political Sciences Journal
في المعادلة السياسية
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في المعادلة السياسية

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Publication Date
Mon Sep 30 2019
Journal Name
College Of Islamic Sciences
Exaggerating sentences
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The purpose of the description of the source in some grammarians is exaggeration, and many examples in the Koran, it is news of the source about the self, the Almighty says: What the Kufa gurus used to direct the description of the source on the interpretation of the derivative, and Basrah on the added estimate. The ancients and modernists agreed on the importance of the context of the sentence and its effect in raising the ambiguity, determining the meaning, and not content with the manifestation of the word and its connotations in isolation from the denominator. Raising and erecting in the adjective "means that the prescribed is known as a known fact or claim.

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Publication Date
Sun Mar 01 2009
Journal Name
Journal Of Accounting And Financial Studies ( Jafs )
ما العدالة في إستقطاع ظريبة الدخل على رواتب وإجور العاملين في القطاع العام بطريقة الإستقطاع المباشر في العراق
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The income tax that is imposed on the salaries & wages of employees  in the governmental fields &the companies of public & mixed sectors by direct deduction in a manner similar to the employees in the private sector according to the order NO.49 of 2004 issued by Coalition Provision Authority in Iraq , from the validity of Security Council resolutions NO. 1482 of 2003, &1511 of 2004.                                                        &nbsp

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Publication Date
Wed Jan 11 2017
Journal Name
Journal: Ibn Al-haitham Journal For Pure And Applied Sciences
Synthesis and Characterization of some Metal Complexes with (3Z ,5Z, 8Z)-2-azido-8-[azido(3Z,5Z)-2-azido-2,6- bis(azidocarbonyl)-8,9-dihydro-2H-1,7-dioxa-3,4,5- triazonine-9-yl]methyl]-9-[(1-azido-1-hydroxy)methyl]-2H1,7-dioxa-3,4,5-triazonine – 2,6 – dicarbonylazide(L-AZ) .
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The reaction of LAs-Cl8 : [ (2,2- (1-(3,4-bis(carboxylicdichloromethoxy)-5-oxo-2,5- dihydrofuran-2-yl)ethane – 1,2-diyl)bis(2,2-dichloroacetic acid)]with sodium azide in ethanol with drops of distilled water has been investigated . The new product L-AZ :(3Z ,5Z,8Z)-2- azido-8-[azido(3Z,5Z)-2-azido-2,6-bis(azidocarbonyl)-8,9-dihydro-2H-1,7-dioxa-3,4,5- triazonine-9-yl]methyl]-9-[(1-azido-1-hydroxy)methyl]-2H-1,7-dioxa-3,4,5-triazonine – 2,6 – dicarbonylazide was isolated and characterized by elemental analysis (C.H.N) , 1H-NMR , Mass spectrum and Fourier transform infrared spectrophotometer (FT-IR) . The reaction of the L-AZ withM+n: [ ( VO(II) , Cr(III) ,Mn(II) , Co(II) , Ni(II) , Cu(II) , Zn(II) , Cd(II) and Hg(II)] has been i

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Publication Date
Tue Jan 28 2020
Journal Name
Journal Of Accounting And Financial Studies ( Jafs )
نظام المعلومات التسويقي في شركات التأمين ودوره في اتخاذ القرارات التسويقية
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                   Seek Iraqi insurance companies to face the global changes today that may affect the overall performance of the company, it must find an effective means of providing everything you need company information, and by increasing attention to administrative operations in general, especially the marketing process, which from its core focus on activities related to elements of the marketing mix, as the success of any company in achieving the planned objectives, linked to its ability to make sound decisions in the context of the above elements, for the latter of great importance, especially if based on facts and indicators obtained from th

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Publication Date
Tue Jun 25 2024
Journal Name
مجلة كلية التربية للبنات /الجامعة العراقية
أثر القران الكريم في الرؤيا الشعرية الجديدة في ديوان النابغة الجعدي
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يقف البحث الموسوم (أثر القرآن الكريم في الرؤيا الشعرية الجديدة في ديوان النابغة الجعدي) على العديد من الرؤى الشعرية التي ظهرت في ديوان الشاعر، والكشف عن التأثير القرآني على رؤيا الشاعر النابغة الجعدي. ولذلك صار من المنطقي أَنْ يقسم البحث إلى مبحثين: فكان المبحث الأول بعنوان: (الرؤيا الاجتماعية قبل نزول القرآن)، ثم يكون المبحث الثاني بعنوان (الرؤيا الشعرية الجديدة وأثر القرآن فيها. أهداف البحث: يسعى البحث للكشف

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Publication Date
Fri Jun 02 2023
Journal Name
المجلة السياسية والدولية
Taiwan's Position in US-China Relations Under President Joseph Biden
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The international standing has an impact on the strategic importance of the country in its relations with other regional and international countries. The strategic position of Taiwan has an impact on the US-Chinese relations, as it is one of the most important issues that raise dispute between the two countries. The while the Chinese consider Taiwan is an ancient legacy of their republic, and an integral part of it, the Americans consider it as an area linking the U.S. to the Asia-Pacific region, through which it intends to help its allies (Japan and South Korea). Moreover, Taiwan has huge economic importance as it is one of the largest manufacturers of electronic chips and semiconductors. This fact represents one of the most important issu

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Publication Date
Sun Feb 03 2019
Journal Name
Journal Of The College Of Education For Women
نظرية الفيء في الدولة العربية الاسلامية في صدر الاسلام والخلافة الاموية
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Publication Date
Wed Jan 01 2025
Journal Name
مجلة لارك جامعة
تحليل الأخطاء النحوية في التواصل الكتابي لدارسي اللغة الاسبانية في العراق
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تحليل الأخطاء النحوية في التواصل الكتابي لدارسي اللغة الاسبانية في العراق

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Publication Date
Tue Jan 29 2019
Journal Name
Arab Science Heritage Journal
المنهج التاريخي في كتاب (نزهة الألباب في طبقات الأدباء) للأنبا ري
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اهتم العديد من الباحثين والمحققين في دراسة أبي البركات الأنباري ، كونه أديبا ولغويا ومفسرا ، ونشروا معظم ما وصل إلينا من مؤلفاته ،لكن كما يبدو أن الانباري، مؤرخا ، لم ينل حظه من الاهتمام والدراسة على الرغم من أن كتابه (نزهة الألباب في طبقات الأدباء) قد نشر وحققه صفوة المحققين ([i])وذلك انهم أغفلوا التعريف بمنهجه ودراسته لاسيما وأن التأليف في كتب الطبقات من أهم مناهج الكتابة التاريخية

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