The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.
The implementation of the educational system is in itself an application of the provisions of Islamic law and the basis upon which the social system rests
The research falls in to three sections: the first section has two parts; the first one includes a general description of the research: its problem, aim, limitations, methodology, and the terminological definition. The second part presents historical background of the weekly school speeches in Iraq and their types. Section Two has two parts: the first is about the principles of writing weekly speeches, their elements, and principals, their conditions. As for the second part, it is about introducing four samples of weekly school speeches distributed as two taken from Al-karkh sector and two taken from Al-rusafa'a sector. The third section: analyzing the content of the sample and giving a short historical background abo
... Show More
All aspects of life are controlled directly or indirectly by the church. The Crusades has the essential role in the weakness of feudalism because a lot of slaves escaped to participate in these wars and the Masters were unable to prevent them since the church blessed these Wars and the Participants
Education is one of the most important topics that researcher educator and educational
society as a whole operated in the latter half of the twentieth century, which won the
reflection and study many of officials in the educational cocked in the global regionally and
took educational systems around the world interested in the dimensions of this aspect and
planning to achieve the principle and characteristics in order to be in concerned with the in
dividual to provide an opportunity for education and training.Experiments have been taken from this type of education in the world, including the
developing world snd Islam was still taken on taking science life for the rest of the human
sons and on this basis, we find that
راجت فكرة تجديد الأدب الأوروبي بشكل عام، والأدب الإسباني بشكل خاص، بداية القرن العشرين و انعكس ذلك من خلال تبني القطيعة مع معتقدات المدرستين الكلاسيكية والرومانسية اللتان هيمنتا على الساحة الأدبية لعقود خلت. لقد ظهرت العديد من المدارس التجديدية التي رفضت القوالب الأدبية و الشعرية القديمة و تبنت نظريات شعرية لم تكن معروفة سابقا, و كان من بين تلك المدارس المدرسة السريالية. في هذا البحث نعطي فكرة عن المدرسة ال
... Show MoreThe scholars are differed about the beginning of feudal,some says that it has been known already in the oldest Babylonic period . while others think that has been of the Fourth Century .some scholars . believe that it has began in the time of the caliph al-mutwakil (232-247 A.H) who made anew social class from the military to support him The orientlists wrote about the differences between the feudal in Islamic period and The feudal in Europe
Quran said "the women are under the control of men" this doesn't mean that the men were dictators in the affairs of women . But the men were ready to bear most of their burden or loads .
يسلط كتابنا الضوء على الآليات التي تم توظيفها في النص الخيالي المتناص بوعي، وكيف قُدِّمَ وشُحنَ بالنص ليجعله فريدًا يتألق بفكرته ويظل مستقلاً بخياله حتى عن الخيال المستدعى في تكوينه، لنستخرج بعض الآليات والوظائف التي قد تشترك بعضها أو جزء منها في تكوين نصوص سردية خيالية أخرى
تميز الشعر الاندلسي بمجموعة من القيم الجمالية ، تبرز الجمال والقبيح والتراجيدي ، وعبر عن هذه القيم من خلال نظام بنائي جمالي مميز انسجم وطبيعة تلك القيم
والتراجيديا تتمثل بحالتين ، تتمثل الاولى بتجسيد الموت او البعد وماتبرزه من مآسٍ وحزن والم عند وقوع الحاله فيجسد الشاعر مشاعره واحاسيسه بالرثاء وذكرى الفقيد ويكثر من الشكوى ومايرافقها من حنين ودموع.
وبتنوع مواقف الحزن يبر
... Show More