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The effect of applying total quality management on the competitiveness from the point of view of the front-rows employees for customer service (An analytical study of Palestinian local banks)
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The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.

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Publication Date
Sun Aug 18 2019
Journal Name
مجلة العلوم السياسية
اشكالية تعاقب السلطة في لبنان
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تُعَد السلطة السياسية في لبنان, هدفاً أساسياً لكل تنظيم سياسي, سواءأ كان حزب سياسي أم جماعة سياسية معينة. وبذلك ينشأ الصراع على السلطة, وهناك نوعان من الصراع السياسي يجري التمييز بينهما بدلالة فكرة الشرعية, فالتنافس يكون في النظام السياسي عندما ينعقد الاتفاق بين القوى الاجتماعية على اعتباره شرعي اً, ويكون الصراع على النظام السياسي عندما ينقطع الاتفاق بين هذه القوى على شرعيته, وان قوى المعارضة تعمل على الإطاحة

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Publication Date
Sat Jan 01 2005
Journal Name
Journal Of The College Of Languages (jcl)
موازين النقد في الشعر الفارسي
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موازين النقد في الشعر الفارسي

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Publication Date
Sat Oct 01 2022
Journal Name
Al–bahith Al–a'alami
MEDIA SUSTAINABILITY INDEX IN IRAQ
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The importance of this research lies in assessing the current state of media in Iraq based on international indicators and standards set by the Research and Scientific Exchange Council and UNESCO. That is to measure the strength and durability of media after 9 April 2003. These indicators are divided into five objectives that measure and describe each of the five research objectives that we seek to test through the points system.

 

Based on the foregoing, researchers in Iraqi media find that these conditions may lead to further decline unless measures are taken to help avoid mistakes, provide the requirements for development and progress. In addition, care from the State is needed to support this process, which would

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Publication Date
Thu Oct 01 2009
Journal Name
Journal Of The College Of Languages (jcl)
Nesrin Erbil'in Şiirlerinde Üzüntü
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Nesrin Erbil, Çağdaş Türk şiirinin kıvançla söyliyebileceğimiz öncü bir isimdir. Gerçek aşk, ayrılık, üzüntü, sevgiliye hasretin yetiştirdiği ve olanaksızlıklara haykıran bir sesidir. O bir Türkcesine tüm zencirleri kıran engelleri aşan sevgiyle sevgiye ve sevgiliye koşan kendi başına bir yaratıcılıktır. Şiirleri Erbil kokar yumuşak saçının tellerini Altın Köprü suyuyla yıkamayı diler. Yüreği ise Gürgür Baba’dır Türkmen için yanar.

          Nesrin Erbil, 1960 yılından sonra Irak’ta gelişen yeni Türk edebiyatı ve serbest şiir akımının en önde gelen temsilcisi olarak, büyük ilgi toplamıştır. Şiire karşı olan merak

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Publication Date
Mon Jan 07 2019
Journal Name
Arab Science Heritage Journal
النخيل في القوانين العراقية القديمة
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      لقد عرف سكان وادي الرافدين ، ومنذ أقدم العصور أهمية أشجار النخيل وما تقدمه من فوائد ضمن النواحي الاجتماعية والاقتصادية والدينية (1)، ولذلك أتسع نطاق زراعة النخيل من أرض سومر في الجنوب إلى شمال بابل ( باب ايلي )،وكانت  اغلب البساتين مختصة بزراعة النخيل بالدرجة الأولى (2) ، وتعد تكريت( تكريتا) أو قلعة برتو (في العصر الآشوري) الحد الأعلى لهذا الامتداد ، ولكنها لا تنمو في بلاد أ

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Publication Date
Sat Jun 30 2018
Journal Name
College Of Islamic Sciences
مؤخّر الصداق في الفقه الإسلامي
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The science of jurisprudence of the most honorable science, and engaged in the great reward with God Almighty; Today, they strive to highlight this tremendous wealth by searching for it, studying it, realizing it and presenting it to mankind for the purpose of benefiting from it.
   It is a blessing to me that guided me to write in jurisprudence on the subject: (Delayed dowry in Islamic jurisprudence) Islamic law has preserved the rights of the wife to her husband, which is a financial and moral right. It is one of the provisions of the marriage contract and not a health condition and therefore marriage is held without mentioning in the contract.

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Publication Date
Tue Jan 08 2019
Journal Name
Arab Science Heritage Journal
أطاريح جامعية في التراث العربي
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إن موضوع العلاقات الحضارية بين المغرب و وادي الرافدين في عصر فجر التاريخ من المواضيع التي تعنى بإنتقال التأثيرات الحضارية العراقية إلى دول المغرب العربي عامة والمغرب خاصة . فقد إسترعى إنتباهي وجود إشارات مقتضبة أحيانا ومفصلة أحيانا أخرى عن تأثيرات في بعض الصناعات الفخارية والمعدنية والعمارة الدينية والدنيوية بين بلدان شرق البحر المتوسط والمغرب في

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Publication Date
Sun Jul 01 2007
Journal Name
Political Sciences Journal
حقوق الانسان في الدستور الامريكي
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حقوق الانسان في الدستور الامريكي

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Publication Date
Wed Oct 04 2023
Journal Name
Arab Science Heritage Journal
ظاهرة المُحال في اسم التفضيل
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Al-sarf science is one of the most scientifically accurate and rich in branches. Because it depends on the one accent and how the changes happened inside this science (from an event associated with time or not associated). The people who create this science and were deep made a tough rule to can out of these sentences without reason. The aim of this research is to declare (The Impossible Phenomenon in the Preference Name) and this study is separated into two chapters: 

Section one: it’s content of (Preference) in the base books and the scientists of linguists and the rules that authorized building in the name of Preference. 

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Publication Date
Sun Dec 23 2018
Journal Name
Arab Science Heritage Journal
الادارة الإدارة في الدولة العثمانية
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Continued Ottoman rule in the Arab world until the end of World War I in 1918, and during the four centuries of Ottoman control, care of the Ottomans install and floating their rule, and to prevent the Arabs from the establishment of a political entity separate from the people to facilitate the rule of the Arab world and to ensure the

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