The current study is considered a field study to measure the level of satisfaction of the academic programs of Media Masters students. That was accomplished through surveying the attitudes of the students who are enrolled in the faculties of media at the following universities: (Petra University, The Middle East University (MEU), and Al-Yarmouk University). Those students were enrolled in the master’s program within the formal educational system during the second semester of the academic year (2015 – 2016). This survey aims to identify the services, facilities and academic programs provided by the concerned faculties. It, also, aims to identify the public relations, administrative, educational and services aspects of those faculties. It, also, aims to identify the role of those significant aspects in eliminating the problems and obstacles facing students in a way that improves the scientific level of those students and provides them with a proper academic climate.
The reported answers of the (72) participants focused on the characteristics of those samples and the academic and motivational requirements needed by those respondents. The results show that the most prominent problem facing master students of media is the increase in university fees and payments by 14 %. The study, also, highlighted students’ most prominent suggestions to develop the master program is (introducing empirical courses and reducing the university’s fees by (32 %).
The study aims to identify the work pattern of the media faculties in the previously mentioned universities and to know how efficient those programs are from the students’ point of view and they listed some solutions for the obstacles that might hinder their performance by identifying the study problem in which the students face academic difficulties and administrative pressures.