الجودة- الاعتمادية- الاستجابة – الملموسية-الامان-العاطفة- رضا الزبون –الرضا عن الاجراءات-الرضا عن العاملين- الرضا عن الخدمات.
/ Quality - Reliability - Response - Materialism - Safety - Passion - Customer satisfaction - Satisfaction with procedures - Satisfaction with employees - Satisfaction with services
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ABSTRACT
The purpose of the research is to identify the role of drinking water quality in achieving customer satisfaction in one of the formations of the Ministry of Construction, Housing and Public Municipalities (Diwaniyah Water Directorate), as they are important service organizations that have a fundamental role in serving the community. Faced many administrative challenges, as a result of the continuous and accelerating environmental changes, environmental pollution and immaturity of social awareness and social responsibility, as these contributed to and affected the quality of drinking water, Therefore, it is necessary to know the role of quality, specifically "drinking water and its effect o
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