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Assessing Service Quality using Data Envelopment analysis Case study at the Iraqi Middle East Investment Bank
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The use of data envelopment analysis method helps to improve the performance of organizations in order to exploit their resources efficiently in order to improve the service quality. represented study a problem in need of the Iraqi Middle East Investment Bank to assess the performance of bank branches, according to the service quality provided, Thus, the importance of the study is to contribute using a scientific and systematic method by applying  the data envelopment analysis method in assessing the service quality provided by the bank branches, The study focused on achieving the goal of determining the efficiency of the  services quality provided by the bank branches manner which reflect the extent of utilization of available resources, which were represented by (number of managers, number of employees, number of savings accounts, number of current accounts, number of credit accounts) to improve the service quality that have been measured according to the dimensions of (tangibility, reliability, responsiveness, Assurance, empathy). The study was applied in number of  branches in Baghdad city, which included branches (AL-Raaesie, tabark, alnoman, alzahir, altqdm, almstqbl, alnjah and alghoson), has confirmed the results of the study to achieve high efficiency of the  service quality for A number of bank branches, through the utilization of resources in an efficient, and therefore the study recommends using data envelopment analysis to assessing of service quality at All branches of the bank

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Publication Date
Sat Feb 08 2025
Journal Name
Al-anbar University Journal Of Law And Political Sciences
شرط التفاوض تحت رقابة الغير "دراسة مقارنة"
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Publication Date
Fri Sep 02 2022
Journal Name
مجلة العلوم القانونية
مدى جواز الفسخ الجزئي للعقد ( دراسة مقارنة)
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في العقود الملزمة للجانبين اذا لم ينفذ احد المتعاقدين التزامه تنفيذا كليا فانه يجوز للمتعاقد الاخر ان يطلب من المحكمة فسخ العقد فسخا كليا ، الا انه قد يقتصر عدم التنفيذ على جزء من التزامه فعندئذ يثار التساؤل الاتي: هل يمكن فسخ العقد فسخا جزئيا ؟ الملاحظ ان هنالك خلافا فقهيا وقضائيا كبيرا حول جواز الفسخ الجزئي ، فالبعض يجيز الحكم بالفسخ الجزئي ، والبعض الاخر لا يجيز الحكم بالفسخ الجزئي، وقد انتهينا الى القول بع

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Publication Date
Wed Oct 31 2018
Journal Name
Arab Science Heritage Journal
ديوان ديوان العرودكي دراسة وتحقيق (القسم الثاني)
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This research deals with the study and investigation of the diwan Al_sheikh (Abu Baker Bin Fityan Al_ Arawdaky) dead 672H) . He is one of the Sufism who was born in (Damascus) and lived there all of his life . this biography is limited and his works would not be found except this diwan which oppears on three copies that can be taken from mannscrpt kept in different libraries .

We thought to investigate this diwan in many de partments , but the best one had been chosen according to its completion .

This diwan is special in letters that can be ordered alphabetically , re ferences contain explanation in addition to mention many words and phrase

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Publication Date
Thu Jan 03 2019
Journal Name
Journal Of Planner And Development
دراسة واقع حال خدمات الماء لمدينة الكوت
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Publication Date
Thu Feb 07 2019
Journal Name
Journal Of The College Of Education For Women
١٩٤٥- سیاسة الیابان التوسعیة ١٨٩٥ (دراسة تاریخیة)
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Japans expansionist policy begins (Phase I) after the Chinese- Japanese
war in 1895 until end of the Washington conference in 1922 marine. Therefore
sought to implement the expansion program from the effect that get it after
Chinese- Japan war 1894-1895, and the Russo- Japanese conditions of the
first world war to complete its expansion program through the provision of
twenty- one demands and imposed on china.
In (1916-1917) it was signed a secret agreement with Allied power, that
including the German concessions in the far East to Japan legally has already
received official recognition from the international community.
In sum, the Japan during its period of expansion that has becom the first
Asian power tha

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Publication Date
Sun Feb 03 2019
Journal Name
Journal Of The College Of Education For Women
Words and structures refer in Alms Studying Languagal
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Alms (or Zakat) is one of the Pillar of Islam and it was atask imposed on
Muslims. Becomes of the importance of this task and its influence on the human
Psychic in particular and on the Society in general this study aims at Studying the
words that it refers to in the Holy Quran, At the beginning the researcher has
introduced the words it refers to, and the significance of each in the Holy Quran and
the Speciality of each one of such words, then the Structures they donet have been
also introduced, whether such structures are descriptive, adverbial or verbal.This was
introduced in addition to explaining the influence of changing the Shape of such
words in emphasizing the meaning and the influence of Portraiting styl

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Publication Date
Fri Feb 08 2019
Journal Name
Journal Of The College Of Education For Women
إستخدامات المرأة العراقیة للقنوات الفضائیة دراسة میدانیة
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This study aims to know how much and how long the Iraqi women's
watch space channels and expose to them and if these channels mee their
need to get knowledge information an entertainment . the role played by
these channels to provide Iraqi women with news about their community to
meet their needs and motives. this study also aims to know much the Iraqi
women expose to these channels and to know the favorable type of the
channels for them and the causes of that and know favorable programs and
why. also it aims to know the types of the if these channels deal with the Iraqi
women's problems and if the women get any advantage either behavior
knowledge for the watching these channels .

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Publication Date
Tue Jan 29 2019
Journal Name
Arab Science Heritage Journal
دراسة نقدية للمنهج عند ابن حزم الظاهري
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ابن حزم ، أبو محمد بن احمد بن سعيد بن حزم ، ولد في قرطبة (384هـ - 944م) وتوفي ودفن فيها عام (456هـ - 1016م) علم من أعلام الفكر الأندلسي ومن أجّل وأشهر مفكريه أصالة وعبقرية ، ويعد أفضل من مثل الثقافة الأندلسية في الحضارة العربية الإسلامية ، مفكر كبير ، وصاحب ثقافة واسعة غطت مجالات المعرفة كلها ، له اهتمامات متعددة يدل عليها كثرة تصانيفه والحقول التي كتب فيها ، حيث بلغ مجموع تأليفه نحو أربعة مائة مجلد (1) ، شملت فروع ا

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Publication Date
Sat Feb 01 2014
Journal Name
Journal Of Economics And Administrative Sciences
فلسفة دراسة أدارة الموارد البشرية بمنظور استراتيجي*
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with intellectual and philosophical in modern administrative thought. The focus of the target on the identification of the strategic concept of human resource management practices in business organizations. It studied the scientific concept, in terms of how it has been the shift from  personnel management, and to human resources management, and then to HR management strategy. The research has included extensive serious discussions about the nature of the changes, and how to determine the nature and content of the strategic perspective of human resources management in the changing and volatile world of business. It was also the explanation and clarification theoretical philosophies that came in various previous studies, and i

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Publication Date
Wed Dec 13 2017
Journal Name
Al-khwarizmi Engineering Journal
Physical and Mechanical Properties of Synthesized Doped Nanoferrite
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Nanoferrite materials have been synthesized by sol-gel auto combustion method. The effect of doping different percentages of Y2O3 (0.34 µm) on the physical and mechanical properties of selected mixed ferrite [(Li2.5Fe0.5) 0.9(Co4Fe2O4) 0.1] by adding 10% Cobalt ferrite was studied. Physical properties (i.e. .density, porosity and water absorption) were affected by the doping, where the density increased about 32% at 6 wt% Y2O3, while porosity has a drastically decreased about 80% at 6% Y2O3 and has a correlation effect on the mechanical properties(Splitting  tensile strength and Vicker

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