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The effect of applying total quality management on the competitiveness from the point of view of the front-rows employees for customer service (An analytical study of Palestinian local banks)
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The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.

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Publication Date
Mon Feb 04 2019
Journal Name
Journal Of The College Of Education For Women
Peace Indicating Words in Pre- Islamic Poetry
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In pre- Islamic poetry, there are a lot of words that indicate
peacefulness of one sort of another, in addition to the inspirations of semantic
modeling in which the poet sets himself in various horizons.
Among these words: brother, comrade, friend, companion, lover,
people, prince, home, land, country, blessing, honesty, contract, company,
justice, thankfulness, forgiveness, pardoning, guest, goodness, faithfulness,
silence, death, peace,….
In addition, there are their derivatives from various aspects that indicate
peacefulness either directly or indirectly.

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Publication Date
Sun Jun 21 2026
Journal Name
Misan Journal Of Comparative Legal Studies
دور المحاكم الدولية في فض المنازعات البيئية
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Publication Date
Mon Jan 08 2024
Journal Name
Al-academy
Formal-semantic metaphor in print advertising design
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The research problem lay in the existing of this direct relation between the increasing and the big variety of the goods and the producing companies which mean the increase of the competition and the directing techniques of the commercial advertisings, which become spread everywhere and in an age characterized with the great varieties in the tests and the stances which requires the designers to seek designing accomplishments that are characterized with creativeness , seriousness and unsallity through the designer depending in constructing his / her texts and his/ her visual items on reference forms metaphors to achieve his / her designing purposes.
So the researcher through her primary flying study seek the identifying the manner of

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Publication Date
Thu Jun 01 2017
Journal Name
Journal Of The College Of Languages (jcl)
Namık Kemal'ın Hikayelerinde "İsim Hal Ekleri"
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Özet

Benim tezimin adlı "Namık kemal'ın Hikayelerinde isim hal ekleri"dir. Bu tezde ilk olarak Namık kemal'ın hayatı hakkında bilgi vermeye çalıştım. Sonra isim hal ekleri hakkında bilgi de verdim. Sonra Namık kemal'ın hikayelerinde geçen isim hal ekleri birer birer çıkarmaya çalıştım.

XIX yüz yılında en önemli dönem Tanzimat dönemidir. Tanzimattan beri yeni hayat ihtiyaci ile yeni sanat anlayışı, birçok yeni kelime ve tamlamaların ortaya çıkıp, yerleşmesine sebep olmuştur. Namık kemal'ın mektuplarındaki birçok kelimeler, fikirler, kavramlar ve inanışlar, hepsi yeni değildir. Çoğu yaşıyan dilde kullanıyor, bir kısmı da sözlüklerde bulunuyordu. Fakat bi

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Publication Date
Wed Oct 01 2008
Journal Name
Journal Of Educational And Psychological Researches
العنف ضد المرأةدراسة ميدانية في مدينة بغداد
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      لطالما تحاشينا الخوض في الحديث عن المرأة , وكل ما يتعلق بها من موضوعات , خصوصا في سياق ما يطرح حولها من أمور كأنها لاتخص غيرها مثل : " الحرية "   "والمساواة "  " والحقوق " ... وغيرها من المواضيع التي تعج بها الكتب والشاشات والبرامج والمؤتمرات والندوات , التي غالبا ما ترفع فيها الشعارات المؤدلجة وتوضع اخرى , في أتون محموم , إن دل على شيئ فانه يدل بالدرجة الاولى عن مدى الفوضى الفكرية التي نعي

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Publication Date
Tue Jan 01 2013
Journal Name
Journal Of The College Of Languages (jcl)
Phonological Metathesis in Iraqi Arabic Dialect: A Synchronic Perspective
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Phonological metathesis can be defined as an alternation in the normal sequence of two sounds under certain conditions. The present paper is intended to give a detailed synchronic description of phonological metathesis in Iraqi Arabic dialect. For data collection, the researchers have adopted two naturalistic techniques, viz., observation and notes taking. A synchronic analysis is carried out to provide some evidence that describe the sequential change of phonological metathesis in the dialect under investigation. Such sequential changes of metathesized sounds are presented and tabulated. The study concludes with the following finding that this process is not limited to cases where two consonant sounds are transposed, but three consonant

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Publication Date
Tue Sep 01 2020
Journal Name
مجلة سرى من راى
الاضطهاد الديني لمسلمي الروهينغل في دولة ماينمار
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ُعد الاضطهاد الديني في ميانمار من أبرز القضايا الإنسانية والسياسية في جنوب شرق آسيا، إذ تعاني بعض الأقليات الدينية، خصوصًا المسلمين والمسيحيين، من التمييز والقيود والانتهاكات المستمرة

Publication Date
Wed Jun 04 2014
Journal Name
مجلة الدراسات الدولية و الاستراتيجية
التنافس الجيوبوليتكي التركي - الايراني في الشرق الاوسط
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يشكل الدور الايراني و التركي العامل الحاسم بالمنطقة لما لهما من دور اقليمي فاعل في تغيير موازين القوى

Publication Date
Sun Jan 16 2022
Journal Name
مجلة الجامعة العراقية
(شحة المياه في العراق (الأسباب، والمشاكل، والحلول
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تعد شحة المياه في نهري دجلة والف ا رت من المشاكل الخطيرة التي تهدد جميع مفاصل الحياة وعرقلة النمو الاقتصادي في الع ا رق، وتقف خلف هذه المشكلة عدة اسباب منها ما هو مناخي مرتبط بموقع الع ا رق شبه القاري البعيد عن تأثير البحار التي تقلل من برودة الشتاء وتزيد من ح ا ررة الصيف، حيث تقل الأمطار الشتوية كلما اتجهنا من الشمال إلى الجنوب، والثاني كون منابع انهاره الرئيسة وروافدها خارج حدوده مما جعل هذه الدول تمارس سياسة

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Publication Date
Thu Apr 06 2017
Journal Name
مجلة كلية التربية للبنات
عيوب النطق عند العوتبي في كتابه الابانة
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ونخلص إلى ما ذهب إليه العوتبي في كتابه الإبانة في اللغة، فيما يخص عيوب النطق أو أمراض الكلام، إنه أورد جملة من المصطلحات الدالة على عيوب الكلام الصوتية والنطقية كالحبسة، والعقلة، والعي، والحصر، والرمز، والفدم، واللغوب، وأشار إلى توقف الصوت نتيجة حادثة أو مشكلة أو امتناع العضو الناطق عن إرادة الكلام، مما يشير إلى امتناع الصوت لعيب عضوي. كما ميز العوتبي اضطرابات الصوت الفردية الناجمة عن علة العي والعجز لدى ال

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