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The effect of applying total quality management on the competitiveness from the point of view of the front-rows employees for customer service (An analytical study of Palestinian local banks)
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The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.

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Publication Date
Sun Oct 04 2009
Journal Name
Journal Of Educational And Psychological Researches
تقويم أداء إدارات أقسام العلوم التربوية والنفسية في كليات التربية في جامعة بغداد
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أهمية البحث والحاجة إليه :

يعد تفعيل بناء المؤسسات التربوية ورفع مستواها من المهمات الأساسية  التي ينبغي تحقيقها من خلال تحسين دورها في التعبير عن الأرادة المجتمعية المرتبطة  والمتناغمة مع مقومات البيئة المادية والبشرية وعلى وفق متغيري الزمان والمكان، وان مسؤولية الأدارة التربوية تتمحور في أعادة النظر في هياكلها الوظيفية الادارية واستثمار الطاقات البشرية العاملة وتنظيمها ووضعها

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Publication Date
Mon Jan 13 2020
Journal Name
Journal Of Accounting And Financial Studies ( Jafs )
دور تنمية الموارد البشرية في صناعة التأمين: (حالة دراسية في شركة التأمين الوطنية)
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This study aims to identify human resources development and its role in the development of the insurance industry in the national insurance company, and to inspect how the recruitment requirements for human resource development and its impact in setting up efficient and skilled staff ,good, effective and well prepared based on scientific grounds.

   The concept has been identified the insurance industry as well as understanding human resources and its management and development the main requirements that lead to improve performance within the company. Divided into two main functions, the first type is the staff requirements and functions and the second kind is the requirements and functions of human resource development

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Publication Date
Sun Jan 03 2016
Journal Name
Journal Of Educational And Psychological Researches
الأساليب التربوية في القرآن الكريم والسنة النبويةالأساليب التربوية في القرآن الكريم والسنة النبوية
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        The most important characteristic of the methods of Islamic education inspired from the Koran it is not man-made, it is to estimate the creator of human beings, who sent down the book, he addresses their minds and their hearts and emotions and regulate their behavior, including Amati Aftrthm, and fits the psychological their composition, so that the effect of these methods up to the depths of hearts intense induction was contained in Holy Book and the correct year studied the Qur'an and reflect on the meaning and reflect on the purposes and goals 0, the better to speak the Word of God, and the best guidance is guided him, and for science at all to call God and teach

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Publication Date
Wed Oct 04 2023
Journal Name
Arab Science Heritage Journal
الامام الجويني و دوره في ازدهار الحياة العلمية في مدينة نيسابور ((ت478هـ/1085م))
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The city of Nishapur is one of the cities that had a prominent position and a clear impact on the flourishing of the scientific movement, and this position that it enjoyed was achieved because of the scholars who were incubating them. Who had a great role in the flourishing of scientific life through his scientific activity, as he worked as a teacher for thirty years in its regular school, in addition to his work in rhetoric, preaching and scientific circles, in addition to his many books in various sciences, as he did not specialize in one science only, but rather collected all the sciences of his time and excelled in them. He enriched the Arab and Islamic library with it.

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Publication Date
Mon Jan 07 2013
Journal Name
Journal Of Educational And Psychological Researches
التماثل والاختلاف في المعتقد المذهبي للوالدين وأثره في تنمية الاتجاه التعصبي المذهبي لابنائهم
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This study aims at measuring the sectarian prejudice attitude with sample of college student and secondary school students. It also aims at detecting the impact of similarities and differences of the sectarian belief with the parents on the development of sectarian prejudice with their parents according the following variables (gender,grade,achievement of the parents).

 The study restricted by a sample consists of (Baghdad,Al-mustansiriya,and Al-Qadisiyah) students and the fourth grade students (males and female). To achieve the goal of this study , the researcher built atoll to measure the sectarian prejudice attitude after verifying its psychometric characteristics , after analyzin

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Publication Date
Wed Dec 20 2023
Journal Name
Arab Science Heritage Journal
أثر البيئة في غرض المديح في كتاب ) خريدة القصر وجريدة العصر ( للمؤلف عماد
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The environment plays a fundamental role in the production of
poetry. It is often said that poets are the products of their environment.
The environment has a clear impact on poets in terms of their style
and their choice of simple and reader-friendly words, which do not
require linguistic dictionaries but suit the readers.

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Publication Date
Mon Aug 01 2016
Journal Name
Journal Of Economics And Administrative Sciences
Developing a multi-areas model in strategic thinking (Departments in private banking, health and education sectors)
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Abstract

The study discussed three areas in strategic thinking, namely, (patterns elements, outcomes) , this study aimed to measure extent to which strategic leaders have the type or types of patterns of strategic thinking, and measure the extent of their use of the elements of strategic thinking, and measurement of strategic thinking outcomes for managers at various levels , And to know the relationship between the modes of strategic thinking, elements and outcomes in organizations. the study included five banks and four hospitals and four colleges and universities, has been a research sample consisted of 168 individuals, distributed in positions (Director General , Director of Directorate , Director of

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Publication Date
Wed Jan 01 2025
Journal Name
وقاءع مؤتمر كلية العلوم الاسلامية العلمي السنوية السادس عشر
التكامل بين التراث والحداثة في الدراسات اللغوية والأدبية في ضوء استراتيجيات البرامج الحكومية
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تهدف هذه الدراسة إلى بحث أثر استراتيجيات الحكومة على دعم الدراسات اللغوية والأدبية، مع التركيز بشكل خاص على العراق كنموذج تحليلي. وتستكشف دور المؤسسات الأكاديمية والثقافية في تطوير البحث اللغوي والأدبي، وتقارن السياسات العراقية بنماذج دولية ناجحة. كما تناقش الدراسة التحديات التي تواجه هذه الدراسات في العراق، مثل نقص التمويل، والبيروقراطية الإدارية، وهجرة الأكاديميين، مع اقتراح حلول لتعزيز البحث اللغوي و

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Publication Date
Mon Jan 01 2007
Journal Name
Journal Of Educational And Psychological Researches
مقترح تصميم منهج جغرافي في ضوء التعليم عن بعد وتدريسه للمعلمين في الكلية التربوية المفتوحه في العراق لتجويد العملية التعليمية الجامعية مستقبلا
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     لقد إزدادت التطورات العلمية والتكنولوجية ولاسيما المعلوماتية زيادة في العلوم والحقائق والنظريات والإكتشافات بصورة مذهلة، وكذلك زيادة فروع في العلم والمعرفة ففي كل يوم نشهد قيام فروع أو تخصص معرفي جديد، إضافة إلى تفجر المعرفة التي ساهمت في بناء قنوات الفروع والتخصصات العلمية القديمة والجديدة (عبد الغفور 2001 ص8).

     فالثورة في مجال العلم والمعرفة والمعلومات والإتصا

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Publication Date
Thu Dec 26 2019
Journal Name
Journal Of Accounting And Financial Studies ( Jafs )
تحليل الاداء المالي للقطاع المصرفي في احدى المصارف المدرجة في سوق العراق للأوراق المالية
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Analysis of the main financial statements (financial position, income, cash flow) using the analysis tools gives a clear picture of the results of the annual activity of the economic units, which contribute to the development of future plans and programs and identify weaknesses in the work of economic units including banks. Therefore, the indicators used in the analysis Would be feasible for the rest of the other sectors. such as Central Bank , Security exchange market , which will accordingly contribute in National product , determining market requirements , investor’s desires , knowing economic situation and providing liquidity in a timing manner.

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