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The effect of applying total quality management on the competitiveness from the point of view of the front-rows employees for customer service (An analytical study of Palestinian local banks)
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The study aimed to identify the effect of Total Quality Management on enhancing competitiveness through the opinions of employees of the front- rows of customer service in local Palestinian banks, the researcher adopted an analytical descriptive method through developing a special questionnaire to accomplish the study’s objectives and answer its questions. The study involved all the Palestinian local banks, with their scattered branches in West Bank. The study sample consisted of 3470 executive employees for banking services out of 4753 employees, in the rate of 73%, and the study sample reached (485) employees who were randomly selected working in the front -rows to provide services in the local Palestinian banks during the year 2019, And the added value in this study was to examine the opinion of that sample of respondents, The results showed statistically significant differences for the importance of applying TQM and competitiveness. Based on the results of the study, the researcher recommended Palestinian local banks to deepen the employment of Total Quality Management in all its dimensions in their banking services to enhance their competitive capabilities. And to focus on developing and refining the skills of employees, developing and diversifying banking services based on modern technology, and measuring the quality of service provided to customers on a regular basis and in various forms and methods.

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Publication Date
Mon Apr 29 2019
Journal Name
Arab Science Heritage Journal
كسر كسر أفق التوقع في الشعر الجاهلي
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It is an effect to draw attention to the aesthetic aspects and dedication And sounding the horizon of expectation among the public- the recipients- and knowing his taste

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Publication Date
Thu Jul 29 2021
Journal Name
Arab Science Heritage Journal
امارة الحج في عهد ابي جعفر المنصور
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When writing about the Emirate of Hajj in the Arab Islamic State, one must stop at the time period of Caliph Al-Mansour

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Publication Date
Fri Sep 15 2023
Journal Name
Al-academy
Space suitability and its functional implications in interior design
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The current research dealt with the study of space compatibility and its role in enhancing the functional aspect of the design of the interior spaces of isolation hospitals by finding a system or format that is compatible with the nature of the changes occurring in the structure and function of the space system, as well as contributing to enhancing compatibility between the functional aspect and the interior space. Therefore, the designer must The interior is the study of the functional and spatial aspects as they are the basic aspects for achieving suitability, and through the interaction between the person and the place, the utilitarian performance characteristics are generated that the interior designer is interested in and tries to d

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Publication Date
Sun Jul 02 2006
Journal Name
Political Sciences Journal
السياسة الامريكية وحركة الاصلاح السياسي في السودان
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السياسة الامريكية وحركة الاصلاح السياسي في السودان

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Publication Date
Wed Oct 01 2008
Journal Name
Journal Of Educational And Psychological Researches
العنف ضد المرأةدراسة ميدانية في مدينة بغداد
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      لطالما تحاشينا الخوض في الحديث عن المرأة , وكل ما يتعلق بها من موضوعات , خصوصا في سياق ما يطرح حولها من أمور كأنها لاتخص غيرها مثل : " الحرية "   "والمساواة "  " والحقوق " ... وغيرها من المواضيع التي تعج بها الكتب والشاشات والبرامج والمؤتمرات والندوات , التي غالبا ما ترفع فيها الشعارات المؤدلجة وتوضع اخرى , في أتون محموم , إن دل على شيئ فانه يدل بالدرجة الاولى عن مدى الفوضى الفكرية التي نعي

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Publication Date
Thu Jul 29 2021
Journal Name
Arab Science Heritage Journal
اهل الذمة في كتاب زهر الاداب للقيرواني
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Alqairawany ensured that the book “kitab zahr aladab “referred to giving important in sign to the peaceful coexistence with which the people of non-Islamic

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Publication Date
Thu Nov 01 2018
Journal Name
Arab Science Heritage Journal
الامانة الأمانة في نظريات الترجمة القديمة والحديثة
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Trust is undoubtedly one of the most important issues in the field of translation studies Therefore, the present study attempts to analyze historical and current theories of translation in the East and West, to specify the position of the Trust and its importance to translators and Translation scholars.

More important of this papers is show that the concept of trust is deferens to this translation theory and that, some believe that trust in translation is For the words quoted, Some people say they trust in quotes, and some neglect of both the target text and And the original value of the source text.

Keywords: translation, translatior,  trust, Source text, target text, Seizure

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Publication Date
Tue Mar 15 2022
Journal Name
Al-academy
Symbolic significance and its effectiveness in industrial product design
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The current research dealt with the symbolic significance and its effectiveness in the design of the industrial product, the aesthetic communicative discourse that embodies the imagination and human conscience. Whether according to what has been termed custom or what has been approved by traditions long ago, symbolism may be the main actor in linking the identifying components of the product. In addition, symbolism provides the user with the key to accessing a direct awareness of the product’s shape and function, as an identification of the product by stimulating the symbolic form of the consumer’s imagination and inviting him to To meditate in order to realize the implicit meaning behind these forms and thus achieve the symbolism of

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Publication Date
Sun Jun 18 2023
Journal Name
Arab Science Heritage Journal
أهل الذمة وأثرهم العلمي في العصر العباسي
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Non-Muslim scholars, who are Jews, Christians, Sabians and Magi, excelled in various pure scientific and human sciences, being the owners of civilizational inheritances. On the rest of the sciences in which non-Muslims excelled, namely mathematics, chemistry, astronomy, astrology, philosophy, history, and the Arabic language.

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Publication Date
Sun Jan 02 2011
Journal Name
Political Sciences Journal
مفهوم الدولة واركانها في الفكر الاسلامي المعاصر
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تعددت آراء المفكرين الاسلاميين المعاصرين حول الدولة الاسلامية بعد سقوط الخلافة العثمانية بصورة خاصة نتيجة لتأثر هؤلاء المفكرين بالمفاهيم التي سادت في الثقافة الغربية ، ومنها مفهوم الدولة ، حيث لم يتطرق الفكر الاسلامي الى مناقشة مفهوم الدولة الاسلامية قبل هذه الفترة ، لان اهتمامهم كان منصبا بالتظير حول موضوع السلطة . وسيتم التطرق في هذا البحث لمفهوم الدولة لدى المفكرين الاسلاميين المعاصر

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