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jeasiq-1908
Intellectual Capital and Role in Achieving of Management of Customer Experience : A field study of the views of a sample of the leaders of Iraqi banks
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The issue of intellectual capital is a critical issue in the success and excellence of organizations, especially if it is linked to the management of customer experience, and because of the characteristic of the Iraqi environment, which affected all sectors, including the banking sector, it was important to discuss the types of intellectual capital and its relationship to the management of customer experience, especially when managers private banks, the importance of research lies in the linking of its variables to build the strategic capabilities of banks to achieve excellence and sustainability, it aims to diagnose the extent of interest in the types of intellectual capital and management of customer experience in the Iraqi banking sector.

One of the most important hypotheses from which the research started is that intellectual capital has a significant influence on the management of the customer's experience. The research community represented (33) private banks in Baghdad, where the sample of the research targeted (10) banks, represented by (120) executive director in the general administration of the researched banks and those who have them. A direct relationship with customers and participants in banking decision-making, the analytical method (quantitative) was adopted using the questionnaire as a tool for collecting data and information related to research. The appropriate statistical tools were chosen in terms of the Pearson's correlation coefficient to test the relationships between variables and the simple and multiple regression equation for impact testing by statistical programs (SPSSV.23), (AMOSV.23). The results also showed the validity of correlations and influence on the level of variables, then data analysis was performed. Diagnosing conclusions and formulating recommendations.

The most important findings of the research show that the executives of the banks of the research sample have employed the types of intellectual capital (human capital, relationship capital, structural capital) to achieve the management of the customer experience, where the results were generally higher correlation than the individual sub-dimensions.

The most important recommendations need to invest the relationship between the relationship capital (employee relationship, customer relationship) and the management of customer experience if the banks need to activate this relationship through which the customer is followed up and communicate with him and establish a good relationship and win the friendliness and trust of the customer by providing distinctive service Creating a distinctive image in the minds of customers

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Publication Date
Thu Feb 07 2019
Journal Name
Journal Of The College Of Education For Women
دور قبیلة بجیلة في التاریخ العربي الإسلامي في العصر الأموي
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The Bajilian had their important part in the first civilian war between
Muslims. Whether they were against the Umayyad caliphate or with it, who
were small in number, but they had their important part in that actions.
The Bajilian who were against the umayyad caliphate had an important
role in the fall of Umayyad monarchy.
The tribe connections between the bajilians were stronger than their
political differences, which had influnces in that time. The bajilians who were
in muawiya palace were a good diffencer for the bajilian who were in the side
of the caliph ali. They managed to be their medicater in the muawiya palace. 

There were big efforts giving by others in order to decrease the bajilian
eff

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Publication Date
Mon Mar 07 2022
Journal Name
Journal Of Educational And Psychological Researches
الحوار ودوره في ترسيخ اسس التعايش السلمي والتسامح في المجتمع
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Dialogue is one of the basic data of human existence where we find religious, civilizational, educational, and cultural dialogue, and all of these types require interaction with the other that is intellectually, socially, or religiously different. It is the only way through which contact is made between individuals, groups, peoples, and states, and through dialogue, societies get advanced. Dialogue is extremely important in clarifying the true image that resides in the thought of the other side, especially that purposeful scientific dialogue in which the interlocutors are free from fanaticism and extremism. The current study aims to identify the importance of dialogue, conditions for constructive dialogue, types of dialogue, The importan

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Publication Date
Tue Jan 12 2021
Journal Name
Arab Science Heritage Journal
أثر التصوير العربي والصيني في فن التصوير الإيلخاني في إيران
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     The manuscript depictions of the Ilkhanate era in Iran reflect the cultural and artistic dialogue approach that prevailed in that period ,when a movement of openness to literature from different sources occurred, which led to the emergence of new features

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Publication Date
Mon Feb 04 2019
Journal Name
Journal Of The College Of Education For Women
دور قبیلة ربیعة في تاریخ المشرق في العصر الراشدي والأموي
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Rabi’a played an important part in the conquer of the east. This tribe had
asked to conquer the fareway provinces, in spite of these difficulties, Rabi’a
did that and settled in.
This tribe was among the opposition of the Umayyad caliphate in the east,
because this tribe thinks that the caliphate was with the Mudhariyat and
Qaisiat tribes who were their enemies.
In spite of that, they were very limited cases in which Rabi’a was the
adherence of the caliphate against her enemies like Al-Harith b. Surieg , and
were against Qutaiba b. Muslim al- Bahily.
Rabi’a assisted Amr b. Muslim movement against the Umayyad governor
Qutaibe, because the later wanted to sent her faraway from Mawara al- Nahar.
Rabi

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Publication Date
Wed Mar 30 2016
Journal Name
College Of Islamic Sciences
الدلالة الصوتية للتماثل الصامتي في صيغة ( يتفعّل) في القرآن الكريم
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 This research, tagged with (phonetic significance of silent symmetry in a form activated in the Qur'an), examines the suggestive images and phonological significance of phonetic symmetries that occur in the form of (activates). Hyacinth, teeth, Karzai, Dal, Dhal, Y, and the Seine, and D, and Taa, and Thaa.
      The research found that this kind of symmetry was mentioned in twenty-seven places in the Holy Quran, with different buildings and suggestive contextual sound indications of affirmation, confinement, exaggeration, generality, and comprehensiveness in (remembers, manages, circulates, praises validates, and implies). , And indicate the cost and difficulty, and trouble, and exaggeration in (fly

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Publication Date
Tue Nov 13 2018
Journal Name
Arab Science Heritage Journal
الوعظ الوعظ في العصر الاموي وأثره في الجوانب الإدارية والسياسية
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This research is an attempt 0f discovering an advice and mention kinds of politics  with administration sides through the Umayyad  era in the way of showing it which had directed to successors and princes in the state , whereas this subject did not take the chance , as historian research which dealt with this advice through the continuous period after the early Islam and Umayyad era

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Publication Date
Sat Jan 01 2022
Journal Name
مجلة القانون للدراسات والبحوث القانونية
كفالة الحق في الملكية الخاصة في اطار فرض ضريبة العرصات
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ان الضريبة المفروضة على المكلف يجب ان لا تكون قيدا على حق الملكية الخاصة

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Publication Date
Wed Oct 31 2018
Journal Name
Arab Science Heritage Journal
اثر أثر الرومانسية في الادب العربي في بدايات القرن العشرين
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تعد الرمانسية ثورة فنية وسياسية والجتماعية وايدلوجية ذات أهمية كبيرة، وقد احتلت جزءاً من القرن التاسع عشر وجزءاً أكبر من القرن العشرين في أوربا وبقية العالم، ومازالت تظهر ملامحها في كثير من الاعمال الادبية حتى الآن، مثل الحرية والفردية والديمقراطية والوطنية  وكثير من الامور.

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Publication Date
Tue Nov 13 2018
Journal Name
Arab Science Heritage Journal
نهر نهر الخوصر في نينوى في ضوء تقانة التحسس النائي
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The river "Al Khawser" has a significant role in the history of civilization of Nineveh city in north of Iraq that makes studying river channel and previous geomorphological analysis with its relation to the political and economical in the city in the ancient history depending on remote sensing technology with aerial imagery interpretation because it is easily available, multiple use, engineered integration, and low cost compared to other technology, this paper discovered that the current channel of river "Al Khawaser" is not the real old path

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Publication Date
Mon Sep 25 2023
Journal Name
Arab Science Heritage Journal
مرويات الإمام محمد بن علي الباقر ( ) في الغسل في كتب
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The research titled (narrations of Imam Muhammad bin Ali al-Baqir (upon him be peace) about washing, in the four books of Sunan - study and analysis -) deals with what was reported from the noble and purified hadiths about him, peace be upon him, through the four hadith works represented by Sunan Abu Dawud (d. 275 AH). And Al-Jami’ Al-Kabir (Sunan Al-Tirmidhi) (d. 279 AH), Sunan Al-Nasa’i (Al-Mujtaba) (d. 303 AH), and Sunan Ibn Majah (d. 273 AH), who is the venerable imam and jurist from the House of Prophethood, as he transmitted many traces from the Prophet, may God bless him and grant him peace. Upon him and his family, peace be upon him. The study focused on his narrations, including the rulings on washing

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