انصبت هذه الدراسة على قياس جودة الخدمة، وبوجه خاص ماهية أبعاد جودة الخدمة التي يجري قياسها للوصول إلى مستوى جودة الخدمة. وتم التطبيق على خدمة التعليم العالي الخاص، حيث جرى اختيار عينة من طلبة جامعة خاصة لتعبئة الاستبانة الخاصة بالدراسة. وكان هناك 360استبانة تم تحليل البيانات فيها من خلال مؤشرات الإحصاء الوصفي، وتحليل الارتباط، وتحليل الانحدار المتعدد. وقد توصلت الدراسة إلى وجود علاقة ارتباط بين مستويات الرضا عن أبعاد الجودة الرئيسية الخمسة
(المعولية، الملموسية، الاستجابة، الموثوقية، التعاطف) وكذلك عن فروعها العشرة ومستوى الرضا العام عن جودة الخدمة. وإن أبعاد الجودة الأقوى تأثيرا في تشكيل مستوى الرضا العام عن جودة خدمة التعليم العالي الخاص تضم كل من: المعولية، الموثوقية، التعاطف، بينما كانت أبعاد: الملموسية، والاستجابة الأقل تأثيرا.
Objective (s): To assess the QoL of children age from (8- lessthan13) years with acute lymphocytic leukemia undergoing chemotherapy and to find out the relationship between the QoL of children with acute lymphocytic leukemia and their illness history.
Methodology: A descriptive study included (40) children with acute lymphocytic leukemia who were ranged between (8 - less than 13 years) at the Hematology Center in Medical City for the period from 4th March 2021 to 1st September 2021. The sample was non-probability (purposive) sample of children (male and female). A questionnaire designed with 2 main parts was used. The first part focused on sociodemographic characterist
... Show MoreThe self-evident truth existing in today's business environment is the continuity of change and its continuity and turmoil, also its increase over time as it is more abundant, abundant, wide and complex than ever before, and it is the dominant feature in the business environment, as different organizations and operating units can find themselves shifting from the top to the bottom. And then it requires its departments to strive to adapt to these rapid and turbulent shifts and changes by bringing about a series of organizational and adaptive changes that are not limited to one organizational aspect only but rather include all organizational components. Accordingly, this research came to determine the readiness of public organizations to chan
... Show MoreThe research aims to identify the future teachers' attitudes toward cloud computing in the Kingdom of Saudi Arabia from their point of view. The research adopted the descriptive approach, and a questionnaire was applied to a random sample of (370) male and female teachers in governmental and private general education schools in the Al-Jouf region, Saudi Arabia. The results of the research concluded that the reality of future teachers' attitudes towards cloud computing in the Kingdom of Saudi Arabia from their point of view is very high and that most areas of using computing are in the field of assessment, then teaching, and activities. The challenges of future teachers' attitudes toward cloud computing are recorded at a high level, parti
... Show MoreThis research deals with the rhetoric purposes of the passive voice in the holy Quran. First, we put an introductory to the concept of the Quran language and its difference of the spoken Arabic language during the revelation period. Besides; we gave a brief about the structure passive voice form of Arabic language. Second, we explained the purposes of passive voice used in the holly Quran with sufficient examples, commentaries and clarifications about all the cases. Rhetoric purposes that we deals with are: concision, emphasize an idea, avoid using the subject because it is known and clear for all or because it is really unknown, etc. This part has contained the most important purposes for the use of passive voice in holy Quran. At the end
... Show MoreAbstract
This study aims to find the relationships between social capital (social network, social trust, shared goals) and knowledge sharing (knowledge Donating, knowledge collecting) as independent variables and their impact on improving the quality of educational services (academic staffs quality, Quality of teaching methods and study curriculums). This research is an important, because it attempts to identify the relationship between social capital and the knowledge sharing and their effect on improving the quality of educational service for universities. The study problem was determined in several questions related to the nature of the correlation relationship - the impact between the different independent variables (
... Show MoreABSTRACT
The purpose of the research is to identify the role of drinking water quality in achieving customer satisfaction in one of the formations of the Ministry of Construction, Housing and Public Municipalities (Diwaniyah Water Directorate), as they are important service organizations that have a fundamental role in serving the community. Faced many administrative challenges, as a result of the continuous and accelerating environmental changes, environmental pollution and immaturity of social awareness and social responsibility, as these contributed to and affected the quality of drinking water, Therefore, it is necessary to know the role of quality, specifically "drinking water and its effect o
... Show MoreAbstract The study aims to evaluate antifungal activity of petroleum ether extracts from leaves and stems of Rosmarinus officinalis and root of Glycerrhiza glabra , against fungi Fusarium oxysporium , Aspergillus flavus and Penicillium expansum. While the results of sensitivity of the fungi towards petroleum ether extracts showed different activity, petroleum ether extract of Rosmarinus officinalis showed more activity on Aspergillus flavus minimum inhibitory concentration(MIC) was 25 mg /ml and minimum fungicide concentration(MFC) was 37.5 mg /ml, followed by Fusarium oxysporium, (MIC) was 50 mg /ml and (MFC) was 37.5 mg /ml, finally Penicillium expansum (MIC) was 50 mg /ml and (MFC) was 75 mg /ml, used more concentration from petroleum et
... Show Moreتعد النماذج متعددة المستويات من اهم النماذج الواسعة الاستعمال في تطبيق وتحليل البيانات التي تتصف بكون المشاهدات تتخذ الشكل الهرمي، وفي بحثنا هذا تم تناول انموذج الانحدار اللوجستي الثنائي متعدد المستويات (انموذج حد ثابت عشوائي وميل عشوائي )، هنا تبرز اهمية البحث ان نماذج الانحدار الاعتيادية تقوم بحساب التباين العام للأنموذج وعدم امكانيتها قراءة التباينات والتغيرات بين المستويات لكن في حالة نماذج الانح
... Show Moreهدفت الدراسة الى اعداد برنامج بدني لبعض النساء المصابات بتكيس المبايض بإعمار (20 -25) سنة، فضلاً عن التعرف على تأثير هذا البرنامج البدني في بعض المتغيرات الفسيولوجية قيد الدراسة ومقدار الإصابة بتكيس المبايض لدى عينة البحث، واتبعت الباحثتان المنهج التجريبي بتصميم المجموعة الواحدة ذات الاختبارين القبلي والبعدي لملائمتها طبيعة المشكلة واهداف الدراسة، فيما تمثلت عينة البحث باختيار 10 من النساء بأعمار 20 -2
... Show Moreتتلخص مشكلة البحث في ان اغلب المناهج التدريبية لا تعطي اهتماما كبير لتدريبات تطوير القدرات البدنية العامة، ولا تفرغ لها مساحة كبيرة في المناهج التدريبية، هدف البحث - التعرف على تأثير تدريبات استراتيجيات ما بعد عدم التمكن في تطوير بعض القدرات البدنية لعينة البحث. واقترض الباحث ان هناك فروق ذات دلالة احصائية بين الاختبارات القبلية والبعدية لمجموعتي البحث، وبين الاختبارات البعدية للمجموعتين. وتكونت عينة
... Show More