يختبر البحث الحالي علاقة الأثر والارتباط بين إدارة المعرفة التنظيمية (المتمثلة قيادة المعرفة، تنظيم المعرفة، عمليات المعرفة، ثقافة المعرفة، تطبيق المعرفة، تقاسم المعرفة) ومتغير (رأس مال الزبون) في مجموعة من المصارف الأهلية في محافظة النجف إذ تمثلت مشكلة الدراسة بمدى دور إدارة المعرفة في هذه المصارف فضلاً عن الزبائن الذين يتعاملون معها، وقد استخدمت استمارة الاستبيان كأداة رئيسة لجمع البيانات إذ تم توزيع (71) استمارة للمصارف المبحوثة، وتمثلت فرضيات البحث الأساسية بوجود علاقة ارتباط واثر بين إدارة المعرفة التنظيمية ورأس مال الزبون، وقد استخدمت عدد من الوسائل الإحصائية للتحقق من صحة هذه الفرضيات ومنها معامل الارتباط البسيط (person) وتحليل الانحدار البسيط وتحليل الانحدار المتعدد، وجاءت نتائج البحث مطابقة لأغلب فرضيات البحث صيغت في ضوئها مجموعة من التوصيات التي يؤمل أن يستفاد منها المعنيون بالدراسة الحالية
This aim research of this discussion impact of investment in human capital dimensions (training, education, knowledge management, skills development) and its components (knowledge, skills, abilities, value) with the Office of the Inspector General's staff - Ministry of Culture in Iraq, has depended questionnaire as a tool in the collection data and information ,subjected to a measure of validity and reliability, and distributed to a sample of (63) individuals were distributed in positions (director, director of the Division of employees) have been analyzed data search using ready-statistical software (SPSS) the used hypothesis testing and correlati
... Show MoreThis study aims to identify the level of quality of Islamic banking services in the Kingdom of Saudi Arabia. It also investigates the importance of the various dimensions of the quality of banking services. The sample of the study included 69 clients of Al Rajhi Bank and Al-Bilad Bank. The study concluded that the overall level quality of services that Islamic banking offer is high. However, their relative importance varies from one dimension to another. The security, confidence and physical aspects are very high which this is a good point. On the other hand, the application aspects do not get the same importance. These aspects include the customer's wishes, helping them to improve the services offered to them,
... Show MoreExamination is a form of tax audits which have been done by tax examiner rests with the General Commission for Taxes is responsible for determining the extent to which the amounts subject to tax provided by the holders of admissions with the laws and regulations, taxes. So the tax-examination is the major means of tax administration to make sure the fact that tax revenues generated from the imposition of taxes different kinds of direct and indirect search result, the importance of the role played by the (Department of Control and Internal Audit / Audit Division in charge) in charge of auditing the accounts, which may be Maclvoha clung to their accounts and access to the tax base acceptable to the expensive and fin
... Show MoreAbstract
The current research aims to clarify the role of local policies on the performance of the province of Baghdad, after studies proved practical experience what those policies of the major role and effect on the lives of citizens, as well as alleviate the burden on central government, which make a lot of states give local governments broad powers and her specialty funds for the exercise of its vital role and actor in various joints of local development, research has indentified a problem in a number of questions such as: do you have the policy of the provincial council of local qualified and able to influence the performance of the province? What are the main forces of powerful and implementation of policies at all
... Show MoreThis study examined the effect of elements of internal marketing activities on customer satisfaction through an exploratory study of banking services in the city of Baghdad, if the research problem crystallized by asking a group of questions, the most important (is there a correlation and impact between the dimensions of internal marketing and customer satisfaction, this study aims to determine The effect of internal communication, training and internal market research on customer satisfaction, represented by the quality of service, loyalty and market share, and embodied the objective of this study to identify the level of availability of internal marketing activities and programs in the research banks, data were collected using
... Show MoreThe research focuses on determining the role of customer relationship management in improving financial performance by surveying the opinions of a number of employees of a number of Iraqi private banks. The customer has become the focus of attention and the most important factors of success and profitability and competition. Therefore, decisions related to the customer are important decisions that support the process of making, And follow-up of administrative decisions, including financial decisions aimed at improving the financial performance of banks and distinguish them from competitors. Thus, the techniques used in customer relations management programs to collect, analyze and use data and information have beco
... Show MoreBased economic units to technology to add innovations that lead to contribute to customer satisfaction, under intense competition and rapid development in customer taste, the economic units tend to apply the concepts that contribute to customer satisfaction led by the introduction of artificial intelligence techniques. In the production prominent role in the contributing and responding to the rapid changes in customer tastes, and consequent impact this in achieving customer satisfaction. Search gained importance of relying on artificial intelligence techniques to achieve customer satisfaction through speed of response to changes in the tastes of customers and thus be able to increase its market share، and sales growth، and to achieve a
... Show Moreزمانةوانة بونيادطةرة ئةمريكييةكان لة نيَوانى سالاَنى ( 1925 – 1945 ) بةتيَثةرِبووكات تيؤرى ( فؤنيم)يان ضةسثاند ،بةم جؤرة زمانةوانةكان ئاراستةى كاريان بةرةو مؤرفؤلؤذى طؤرِى بؤية ماوةى نيَوان سالاَنى ( 1940 –1960 ) ليَكؤلَينةوةى مؤرفؤلؤذى بووة خالَى بنةرِةتى (1 ) . جيَى ئاماذةية كة ئةو كةم و كورتيانةى كة لة ثيَناسةى وشةدا دةركةوت هؤكاريَكى سةرةكى بوون بؤ ئةوةى بةدواى جيَطرةوةيةك بطةرِيَن ، كة ئةويش ضةمكى مؤرفيم بو
... Show Moreتكفل الدساتير الملكية العامة للمواطنين جميعاً (1)، كما تصون الملكية الخاصة (2)، والملاحظ بجلاء أن الدستور في اطار حمايته للملكية العامة والخاصة يطلقهما دون مقيد، ويعممهما دون مخصص، ومؤداه أن الأصل هو ضمان الملكية بنطاقها الشخصي والموضوعي المطلق أما الاستثناء عليهما يستوجب التصريح ولا تغني الدلالة أو التأويل دون نص مخصص أو مقيد يرد في الدستور، مما يتطلب من القضاء الدستوري أن يبسط ولايته على حماية هذا النط
... Show Moreالترسيب اللاكهربائي للنحاس باستخدام الفورمالديهايد كعامل مختزل واستخدام الفضة كعامل مساعد في تفاعلات الترسيب على المواد غير الموصلة مثل لدائن ABS لغرض استعمالها بصورة رئيسية في لوحة الدوائر الكهربائية للاجهزة الالكترونية. تم دراسة تأثير تراكيز الفورمالديهايد (10-100) مل/لتر وتراكيز ملح روشيل (10-150) غم/لتر على معدل الطلاء. وجد ان الظروف المثلى لتحقيق الطلاء هي 70 مل/لتر للفورمالديهايد و 94 غم/لتر لملح
... Show More