مفهوم وتعريف الجودة- مراحل ادارة الجودة الشاملة- كلف الجودة ومفهومها- أنواع تكاليف الجودة- نماذج تكاليف الجودة- مفهوم وتعريف تخفيض التكاليف- مداخل العلاقة بين الجودة وتخفيض التكاليف- أدوات الجودة الشاملة المفهوم والاهمية.
The concept and definition of quality
Stages of Total Quality Management Costs quality and concept
Types of Quality Costs
Quality Cost Models
The concept and definition of reducing costs
Entrances to the relationship between quality and reduction costs
Tools TQM concept and importance.
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Abstract
The research aims to study the problem of high production costs and low quality and the use of total quality management tools to detect problems of the high cost of failure and low quality products, diagnosis, and developing appropriate solutions.
To achieve the goal, we studied the overall quality tools and its relationship with the costs and the possibility of improving quality through the use of these tools.
Was limited to these tools and study the relation to the reduction of costs and improving quality have been studied serially by the possibility of the reduction.
To achieve the goal, the study of the concept of total quality management
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