Abstract

  The study aims to find out the impact of expectations and perceptions in determining the position of the customer service quality received by him. Represent the expectations and perceptions customer’s key of service quality determinants. The customer's requirements and needs main pivot, who must be built all events and activities and efforts of service organizations, including the hotel and organizations that operate in an environment known as highly competitive , intensification and  complexity of the conditions set by the customer and increasing day after day. The study sample of three Luxury hotels in Kurdistan region of Iraq a model. The use of service quality m

Non-additive measures and corresponding integrals originally have been introduced by Choquet in 1953 (1) and independently defined by Sugeno in 1974 (2) in order to extend the classical measure by replacing the additivity property to non-additive property. An important feature of non –additive measures and fuzzy integrals is that they can represent the importance of individual information sources and interactions among them. There are many applications of non-additive measures and fuzzy integrals such as image processing, multi-criteria decision making, information fusion, classification, and pattern recognition. This paper presents a mathematical model for discussing an application of non-additive measures and corresp

The knowledge related with lexical items can be realized as including relations of meaning a cross words. Words that share a similarity of meaning are called to be synonymous, and words that share a contrary of meaning are called to be antonymous. Both of them are universal linguistic phenomenon that exist in terms of linguistic system of every language. The present study aims at finding out areas of difficulty that Iraqi EFL learners encounter in the use of synonymy and antonymy, both on the recognition and production levels. Also tries to detect the main reasons behind such difficulties. A diagnostic test of two parts, namely, recognition and production, is designed. The test is built to include two linguistic phenomenon which are: synony

That is feared we frequent urgent calls from Islamic scholars and leaders of the Muslim faithful to their religion and nation to a culturally، economically، politically and militarily Muslim communities، in response to the call of the divine stones in the sit-rope of God and taking the greatest causes of strength and stamina، pride and empowerment

إن قراءة شبه متأنية لبعض مواقف الاِمام السجاد( عليه السلام ) من الظالمين وأعوانهم ، وكذلك مواقفه من بعض الحركات الشيعية التي تفجّرت في زمانه ، وكيف انتقل من مرحلة التقية المؤلمة إلى مرحلة المواجهة الساخنة ، لا سيّما بعد أن استنفذ دوره التبليغي الصامت ، وارتأى أنّه لابدّ أن ينتقل من المرحلة السلبية السرية الصامتة إلى مرحلة اعلان المعارضة ، خاصة وإنّه أدرك أن خصومه عن دوره في تأليب الاُمّة ضدهم وتحشيد غضبها وإ

وفي الحقيقة وأنا أكتب عن الفكر العمراني عند اليعقوبي وقفت وقفات طويلة أردت منها أن أحدد المجال الذي أبدع فيه اليعقوبي لكي أوسم موضوع بحثي، كأن أقول عنه الجغرافي أو مهندس أو رحالة أو أديب، لكني وجدته جغرافياً طبيعياً وبشرياً ومهندس بناءً عارفاً بمواد البناء وهندسة البناء وهندسة المساحة والطرق والجسور والهندسة المعمارية، لذا وجدته موسوعة لكل ما كان في عصره من العلوم، فضلاً عن كونه مؤرخاً، له مؤلفة المشهور ((

Summary
This study seeks to clarify the phenomena of polyphony, as Oswald Ducrot indicated that polyphony is an extension of linguistics, and worked to link it to vocalisation which contains vocable ends, which led Ducrot to a similar example between (speaker and vocable). He indicated that the speaker was responsible for the pronunciation In the speech, and its phenomena: dialectical denial, irony, and referral references, which came to highlight the pragmatics texts and then explain the phenomena of semantic blocks and examples in Naguib Mahfouz's novels and stories.

تعد الديمقراطية من أهم المواضيع التي عنيت بها الفلسفة فهي مثار نقاش بين الفلاسفة ورجال الفكر والسياسة، إذ تعود الجذور الأولى لفكرة الديمقراطية إلى الفلاسفة اليونان لكن تبلورها لم يتأتى إلا مع فلاسفة العقد الاجتماعي والتي تقوم على فلسفة الذات المؤسسة على فكرة العقد الاجتماعي الذي ينتقل الإفراد بموجبة إلى الحالة المدنية لكن هذا الطرح لقي تفنيدا في الفكر السياسي المعاصر وهو ما حاول يورغن هابرماس التأسيس له من

In this research was the study of the educational values ​​when Shafei, contained in hair Shafi'i, and that what the role of these values ​​in the education of generations, and the possibility of their application in the educational curriculum. Find addressed Shafei life and his time. The values ​​derived from his hair, as well as quoting from the Koran and influenced by it, which is evident in the hair, governance and eating Alomthal.okzlk Find the importance of this thought in modern education, so as to realism and ease of application. It is the search results, the Shafi'i put thought educationally integral based on the Koran rise to the level of theory. Find and conclusions: that education in its present situation