Abstract
Objectives: This study aimed to evaluate the effectiveness of an educational program on nurses' practices concerning therapeutic communication.
Methodology: A quasi experimental design was carried out at Karbala Center for Cardiac Diseases and Surgery, Imam Hussein Medical City and Al-Handia General Hospital for period 10th June 2017 to the 15th of August 2018.
The program and instruments were constructed and developed by the researcher to measure the purpose of the study. Purposive sample comprised of (57) nurses were divided into two groups, study and control groups. The questionnaire consisted from two parts, first part is related to nurses' demographic characteristics and second part which include practices checklist (17) items concerning therapeutic communication. The analysis of data was performed through the application of descriptive statistics and inferential statistics.
Results: The results of the study showed that the effectiveness of educational program regarding nurses' practices for therapeutic communication is a positive. It also shows that there are highly significant differences in the study group between pre-and posttests overall (17) items related to nurse's practices
Recommendations: The study recommended that establishing new standard program for therapeutic communication suitable for cardiac care nurses in Iraq depending on standard program of foreign and Arabic countries and upon the results of this study. Also, the Ministry of Health should be approved competency of registered nurse in therapeutic communication which apply in overall world.
The aim of the research is to demonstrate the importance of leadership empowerment in its dimensions (knowledge, participation in decision-making, incentives, trust between the leader and subordinate, delegation of authority and communication) and its impact on enhancing the effectiveness of the company in its dimensions Represented by (achievement of objectives, quality of insurance service, adaptation to work environment and job satisfaction), by adopting the questionnaire as a main tool in collecting data from officials in the National Insurance Company, numbering (56) surveyed in job sites (section manager, division official and unit official) Their answers were analyzed using the SPSS statistical program in calculating the a
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Raghad Fattah RADHI
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