Objective: To evaluate the client's satisfaction about the services provided in primary health care centers in the
city of Baghdad and its impact on the improvement of services.
Methodology: A simple random sample consisting of (200) clients to primary health care centers in the city of
Baghdad, (15-20) clients for each center using a questionnaire to evaluate the client's satisfaction for the service
and the use of the direct method of interview, which lasts for (6-10) minutes.
Results: Results of the study show that the number of men visits to primary health care centers, fewer women
This indicates that the most important responsibilities of family members and private health care is the
responsibility of women than men, especially in the eastern communities, and have shown that pregnant women
aged between 30-39 years are more visit to primary health care centers due to pregnancy and its complications
and most satisfaction towards primary health care services. The study reported that the visit rate was higher for
the unemployed, because of the free health services, and were more satisfied with the services provided, and the
study showed that the Ministry of Health paid great attention by taking care of the buildings and halls in primary
health care centers in the city of Baghdad. The efficiency of the prescribed form to evaluate the satisfaction of
visitors to primary health care centers and found that the form questioner meet 75% of the study.
Recommendation:The study recommends an increase community awareness of the importance of primary
health care services and that the services provided are not only for women but for men and women alike.
Community education towards primary health care, health services and private school administrations to guide
students and their parents to visit care centers to take advantage of the services provided and the Ministry of
Health should be based to improving the quality of services provided to women, particularly maternal and child
care
Abstract
The research aims to identify the strategic leadership and its role in activating the Organisational Performance, which is an analytical study of the views of the heads of scientific departments at General Authority of groundwater researcher's quest focused towards building a theoretical framework suitable for strategic leadership and performance Organisational and itُs dimensions.To achieve the aims of the research is designed to identify the researcher included (35) items to collect the raw data from the research sample consisting of 33 of the heads of departments. Data was collected by questionnaire, field visits, interviews and some official documents to complete the search data. It has also been used a numb
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Current research has sought to apply the criteria of potential for altmizalaorbi model EFQM 2013 in assessing the performance of the Inspector General's Office/Ministry of health, so as to keep up with a modern and advanced management methods in the evaluation of performance, as well as to link performance to a citizen's life, and it takes him beyond the accepted service capabilities today, but of budget duties between dealers servicing responsibilities and future planning, financial control, competitiveness, human resources needs and maintaining quality and development, as well as the constant quest for continuous improvement, is the spirit of the principle underpinning the European Foundation Quality managemen
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So I sought this research is to identify the extent of the obligation to disclose the accounting for this risk and the extent of their i
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It is depended on a questionnaire as key tools for achieving data, as designed on
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