Preferred Language
Details
Publication Date
Wed May 01 2019
Journal Name
مجلة ابحاث ميسان
Volume
المجلد الخامس عشر
Issue Number
العدد 29
Choose Citation Style
Statistics
Articles
/
e3gWLZ8BuRolNscLn91W
واقع انتاج المياه و استهلاكها في محافظات الفرات الاوسط لعام 2016
واقع استهلاك المياه
ادارة المياه
فيان فيان احمد محمد لاوند
...Show More Authors

مايزال انتاج المياه في محافظات الفرات الاوسط بشكل خاص و العراق بشكل عام نواجه تحديات كبرىالتي ادت الى تردي انتاج المياه و استهلاكها

Related publications
Publication Date
Thu Oct 01 2015
Journal Name
Journal Of Economics And Administrative Sciences
Create sustainable value to the customer through the integration of the relationship between total quality management and relationship marketing
ادارة الجودة الشاملة - القيادة الادارية- التحسين المستمر- تحسين العمليات - تسويق العلاقة- الالتزام- قيمة الزبون- الثقة- التعاطف- اكتساب الزبون- ولاء الزبون- رضا الزبون- الاحتفاظ بالزبون- ربحية الزبون.
total quality management
administrative leadership
continuous improvement
process improvement
relationship marketing
commitment
customer value
confidence
compassion
customer acquisition
customer loyalty
customer satisfaction
customer retention
customer profitability
بلال جاسم
...Show More Authors

Purpose: This research seeks to provide a point of view based on the creation of sustainable value to the customer of the banks in the context of total quality management and relationship marketing. It aims to develop a model to measure the value of sustainable customer peduncular under total quality management PAL (administrative leadership, involvement of employees, continuous improvement, process improvement, staff training), through the mediation of relationship marketing and objective dimensions (administrative leadership, involvement of employees, continuous improvement, improving processes , staff training), and to explore any of the variables and dimensions more influential in the creation of sustainable value to the cust

... Show More
View Publication Preview PDF
Crossref