Objectives of the study: The study aims to assess satisfy of the coronary artery patients for the care product from
the nurse and physician and to find out the relationship between patient satisfaction with the social and the
clinical characteristics of the patients.
Methodology: A descriptive design study conducted using the evaluation approach for the duration of June 3
rd
2012 to January 31, 2013. Non-probability sample of (60) patients who were visiting or admitted (inpatient or
outpatient) to the teaching hospital in Baquba with the diagnosis of coronary artery disease. A questionnaire have
been built and develop by the researcher based on review of literature and previous research, the form included of
(3) parts: Part I demographic characteristics such as age, gender, education level, marital status, occupation,
monthly income, the second part of clinical data and the third part assessing the satisfaction of patient about the
quality of the physicians care, the quality of nurses care and satisfaction in general.
(12).
Reliability was identified
through the use of (test and retest).The validity was identified by offering experts with competence. The data were
analyzed using descriptive statistics and inferential statistical analysis approach
Results: The results of the study showed that the highest percentage (53.3%) was males under age groups (60-69)
and (36.7%) of the sample were unable to read and write. The study showed that (75.0%) of the sample were
married, (41.7%) of the sample were female and housewife (61.7%) of the respondents live in the city, and (91.7%)
of the sample had one source of income and (61.7%) of the sample had not sufficiently a monthly income. The
results of the study shows that the patients with coronary artery disease were not satisfy with the care provided
by the nurse, the physician and general care in most of the sub domains.
Recommendations: The study recommended there is a need to writing standard education program for the nurse
and the physician in cardiac care unit to improve the care provided to the patient and establishment cardiac center
rehabilitation in all governorate to produce the service to the patient
This study aims to Statement of the relationship between Total Quality Management philosophy and Organizational performance from the point of view of the internal customer. A comparison has been made between two companies, one of which applies the requirements of TQM well and the other does not apply these requirements as the (General Company for Electrical Industries/ Diyala) and (General Company for Electrical Industries/ Baghdad) to conduct the search, During the questionnaire prepared for this purpose and distributed to a sample of 30 employees in the General Company for Electric Industries/ Diyala and (20) employees of the General Company for Electrical Industries/ Baghdad. Their answers were analyzed using a simple correlation coef
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... Show MoreOne of topics that occupied alarge area in Iraqi society at the moment is the issue( of tribal separation and its relation to the organization of the community ) so we see in the civilizations and heritage of each community aset of provisions and laws that take the form of status customary or religious it is indicative of the great interest in Iraqi society in cotrolling the behavior of individuals to comply with values and social laws and become their behavior is consistent with the behavior of the total and adhere to the social values and be productive individuals within the subject and this can only be achieved from the social co
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... Show MoreThe research aims to identify the level of educational supervisors' practices of their supervisory duties according to the requirements of comprehensive quality from the viewpoint of teachers in Oman. Moreover, identify the differences between the responses of the sample about these practices, which are attributed to gender, and years of experience. Thus, a questionnaire was administered to teachers, consisting of (48) items distributed on (5) main fields related to the educational supervisor's practices. The sample consisted of (220) teachers who were randomly chosen from the schools in Dhofar region. Data were analyzed using means, standard divisions, T-test, and One Way ANOVA. The research concluded that the level of educational super
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