ان العقد – في تكوينه – عبارة عن اتفاق ارادتين من اجل احداث اثر قانوني معين ، بيد ان العقد نفسه – في آثاره – يخضع لمجموع الالتزامات التي تشكلت طبقاً لما انصرفت اليه ارادة طرفيه ، فضلاً عمّا تيسّر من احكام اخرى فرضها المشرع او العرف او العدالة او مبادئ حسن النية .
Abstract:
Recently, there is a widespread attention about the service at the level of each of the research and academic studies, and at the organizational level as well. The subject of orientation towards the service aspect is starting to be of this attention being of the modern subjects, relatively, which appeared at the end of the last century, as well as the link of this subject with the relationship between the organization and its customers, and how to provide high quality services to get their satisfaction. Thus, the specialists from researchers were interested in this field to develop an appropriate scale to measure the organizational orientation toward service, and it was the most prominen
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