Human-computer interaction (HCI) is a field that has spurred a lot of study and research related to interface evaluation. According to experts in the field, it is an essential tool for spreading the notion that a computer's user interaction should resemble interpersonal interactions and free-form conversations. HCI researchers initially concentrated on enhancing the usability of various computer interfaces. This study conducted knowledge-based information preparation and evaluated the implementation of an online academic management system at the University of Baghdad using the effectiveness, time-based efficiency, and satisfaction rates after task questionnaire procedure. Twenty-four users participated in the usability testing to observe the system's performance. The findings show strong usability abilities, with a participation error rate of 33.3% and an effectiveness rate of 71.43%. Additionally, some recommendations are demonstrated for improving the human-computer interface metrics of our university system.
University of Baghdad
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